Posts Tagged ‘the sales life’

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Hear the 8 min episode, “The multiplying forces for your Life,” here.

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  • In a previous blog, we talked about the 3 forces holding you back: Resistance, rational thought, and your friends and family.
  • But you have allies to help push your forward to success as well.
    • Your allies are: Stupidity, stubbornness, blind faith,  passion, and your friends & family. (Yes friends & family can be a help and hindrance.)
  • You’re stupid, and I hope you stay that way too.

“Ignorance and arrogance are the artist and entrepreneur’s indispensable allies. She must be clueless enough to not know how difficult it’s going to be, yet cocky enough to think she can pull it off anyway.” ~Steven Pressfield

  • When new in sales, have you ever showed up and sold the customer no one could ever sell or  sold the package/product that every other sales person walked around and you sold it for all the money? That’s stupidity in action. As salespeople, we get too smart for our own good. Grow smart in your knowledge and experience but stay stupid in predicting whether a customer can, will, or is able to purchase from you right now.
    • 3 lbs, i.e. your brain,  is what’s standing between you and mind-blowing success.
    • Rational thought and logic step in and try to talk you out of taking risks…asking for the business..making more calls…& pressing beyond the no’s.
  • Stubbornness is a multiplying force for you. It’s when you bite into something and refuse to let go.
    • You’re so stubborn in your quest that you’re like a dog with a chew toy. Try to take a dog’s toy out of his mouth-you can yank left and right, but he won’t let go…and if he loses his grip, he quickly pounces forward to get it back.
      • That’s the kind of stubbornness you need to succeed.
      • You don’t wait for an opportunity you make one…and when you make one…you’re stubborn enough to master it.

        • During the recession, I had a salesperson who wouldn’t let go of customers. Even after I’d exhausted all of my angles and resources, he stayed with the customer and kept trying. One night when we were locking up, I asked him, “Why do you stay with customers even when I tell you to let them go?” He told me, “Because I don’t know when I’m going to see another customer again.” He made the most out of the lack. Where other salespeople stood around, complained and worried about the future, he maximized his present.
        • Keeping that mindset caused him to dig, press, and recycle different objections, thoughts, and ideas over and over…and he ended up making deals no one thought could be made.

Work as if you’re broke and sell as if you’re rich. Be so humble to work your ass off as if you don’t know where your next meal will come from and when you’re with a customer, be so confident to act as if you couldn’t fit another dollar in your bank account even if it’s untrue.

  • Blind faith isn’t about knowing the whole formula before taking a step-it’s about taking the leap not certain where your foot will land, but faith that it’ll land right where it needs to.
    • They call it blind faith for a reason…there is no such thing as certainty. The only certainty you need is breath and legs…and with that, you can make massive things happen.
    • The only thing Life hands to a person in wait is scraps.
  • Make and create your opportunities..use your blind faith and mix that with your passion. Passion is where you work nights and weekends…it’s working in the overlaps of time…10 min here…3 min there…it’s doing what you’re good at and becoming the best…becoming a beast.
    • I knew I had a passion for sales during the recession of 2008. I didn’t know if the doors would be unlocked or if I’d even have a job, but I never lost my love for the sales profession.
    • You’ll often find your passions in the most dire of circumstances & chaotic of moments. When occasions are at their hardest, you’re still unwaveringly pressing on and improving. That’s your true north…that’s your passion.
    • Fear will rob you of your passion.
      • We what if ourselves to death. What if it doesn’t work? What if I can’t go back to my old job? What if, what if, what if?

But what if you did make it?

  • Friends and family are your multipliers too.

When you’re at your highest or at your lowest, darkest moments, there’s nothing like friends and family being there for you.

  • My daughter’s been like that for me. While sitting at the light the other day she told me, “Daddy, there were days I didn’t even know who you were anymore, but I still came to see you anyway because you’re my dad and I love you.”
  • Let your family be on your bus…just don’t let them drive it.

This is your ride…your Life. Now take your stupid, stubborn, blind faith, passionate ass out there and make something happen today.

Subscribe to The Sales Life w/ Marsh Buice podcast where we make a point in minutes not hours. Check it out on iTunesSpotify, or your favorite podcast platform.

mcdonalds Like 230 million other parents who didn’t feel like cooking tonight, I decided to grab my kids something to eat from McDonald’s. When I drove around to the speaker, I noticed the guy taking my order stuttered and immediately my heart bled for him because I used to stutter too. I stuttered so bad that my sister used to have to interpret what I’d just said, so hearing the guy brought me back to the anxiety I used to feel when having to speak…and here was a guy with the same issue I had, working the most treacherous ground one with his condition could work. The drive thru. Initially I was annoyed, “Out of alll the people who work there, why would the manager put that guy in that kind of position?” When I got around to the window to pay, the young man had to partially read my order back to me; obviously it took more of an effort on his part to focus on getting the words out. As I handed him my credit card, I admitted to him that I used to stutter and understood the challenge of having to speak-especially under pressure. When I asked him why the manager had him work the drive thru he said,
“He didn’t put me in the drive thru, I asked to be put here because I figured the only way I was ever going to get better is to force myself to do the very thing that I feared most so why not have to do if for 8 hours a day.”
Can you imagine having to work 8 hours not only dealing with the timed pressure of getting a customer through the line, but also having to try to speak quickly, change an order, deal with rude customers who ridicule you, and slide on to the next order while trying not to let the previous jerk get to you? If you’ve never stuttered before, you have no idea how hard it is to deliver on something that comes easy for so many others. 
“He didn’t put me in the drive thru, I asked to be put here…” That’s a true G in my book.
How many times every single day do you pick the path of least resistance-to take the easy road instead of the long, arduous one? That young man didn’t have to work the drive thru…he chose to. He clocks in and says put me in the toughest possible position for 8 hours because the only way out….is through! 
Hard is a choice…and that’s on you. Do you have to work with customers today? Do you have to call them back? Do you have to offer one more angle..one more thought…try one more approach when they’ve told you no, no, no, a dozen times…yet you persistently try again?
Do you have to…nope…you choose to. 
What do you choose today? What’s your Achilles heal? What do you suck at today…and what do you choose to do about it?
It’s on you….
You don’t strike oil in 3 feet of ground…you gotta dig deep…hit the bedrock of resistance, yet keep on pushing. When your mind tells you, “Wait!” When your experience tells you, “I’ve tried that before and it didn’t work!” When your ego tries preserve what little self confidence you have left by pulling you back so as to not get stung with another No….
Before you have a chance to even think about it….do it. Do the hard thing. Put yourself in the hard position..stutter…stammer…turn red…break out in a cold sweat & hives…feel like you’re about to pass out…do whatever, but know this..
You won’t die…and on the other side, you’ll find out that your career will continue to live long and strong because you chose hard over easy.
Thank you…
 You’re w-w-welcome.
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Subscribe to The Sales Life w/ Marsh Buice podcast where we make a point in minutes not hours. Check it out on iTunesSpotify, or your favorite podcast platform.

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Hear the full episode “Back in the Sales Lab: Rarity” right here. 

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  • Do you know you possess the #1 skill needed today?
    • Don’t be so quick to be envious of those on your Instagram feed…if you’d only realize that you possess the #1 skill in the world.
  • What is the #1 skill in the world? Communication
    • The kind of communication I’m talking about is the ability to express and transmute your ideas onto others.
    • Anything we need to know is one Siri command away; but what is a rarity is the one who can articulate and bring an idea to life-so rich, so vibrant that the customer sees what you see!

And YOU possess the #1 skill.

Just saying the words, “I’m a salesperson,” make others cringe, yet you have the ability to embrace the hostility, discover your customer’s concerns, and by the time you are finished, they’re singing your praises. 

  • That’s why I say Selling is an Art.
  • Customer’s don’t really hate your profession…they’re actually mystified on how you can create magic right in front of their faces-no slight of hand, no mirror or special lighting…just art.
  • When retired NBA legend Kobe Bryant first walked into the animation studios, he was blown away how an artist can start with only a few unrecognizable lines and 20 shadings and lines later, the artist brings his character to life.
  • (Parents teach your children the art of communication.)
    • Where everyone else is hiding behind a text message, you be the one to stand boldly and communicate your art before a live audience. That is an art!
  • In his new book, Carmine Gallo says the art of communication will make you “indestructible” because no matter what happens in your life, you’ll have the ability to get back up, dust off, and keep communicating. (That’s why I love sales.)

Share your thoughts with me from the podcast.

Subscribe to The Sales Life w/ Marsh Buice podcast where we make a point in minutes not hours. Check it out on iTunesSpotify, or your favorite podcast platform.

 

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Hear the full 8 min episode right here.

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  • Most wouldn’t think of “Iron” Mike Tyson being a fearful guy, but he is-always has been. At a young age he was abused and pushed around.
  • At 13 years old, Mike met Cus D’amato and even though he prophesied that Tyson would be the heavyweight champion of the world, Cus first fought Mike’s mind before he’d even let him fight in the ring.

“Fear is your friend, but fear also is your greatest obstacle to learning. Fear is like fire, if you learn to control it, you let it work for you. But if you don’t learn to control that fear, it’ll destroy you and everything around you. Fear is like a snowball on a hill. You can pick it up, throw it, and do anything you want to before it starts rolling down the hill, but once fear starts rolling down, it gets so big it’ll crush you to death. So one must never allow fear to develop and build up without having control over it because if you don’t you won’t be able to achieve your objective nor save your own life.” ~Cus D’amato

  • Fear can be your greatest motivator or debilitator. 
  •  We all have snowballs in our lives-at one time we could’ve handled them, but undealt with fear barrels down and eventually overtakes you.
  • Fear can be used either as fuel to ignite you or you can choose to swallow it and its corrosiveness will kill you. 
  • Years ago while vacationing with my family, the front desk called and asked if I had another form of payment. American Express had frozen my ability to charge…I had no other form of payment (my other cards were maxed out), no cash, & was hours from home.
    • What was I to do? We needed to eat and get back home.
  • Fear overtook me. I was living a lifestyle I could no longer sustain and had to declare bankruptcy.
  • I’ve learned fear, undealt with, will eventually overtake you. Sure you can run, but fear will always catch up with you.
  • Turn toward fear, not away from it.
  • It’s written, “Speak to your mountains,” for a reason.
  • Running toward fear does 3 things: Gives you control back in your own life; shortens the duration of the storm (days instead of decades), and the results are rarely worse than you imagined (if you run at it immediately).

The greatest obstacle to your potential is fear.  

Share your thoughts with me from the podcast.

Subscribe to The Sales Life w/ Marsh Buice podcast where we make a point in minutes not hours. Check it out on iTunesSpotify, or your favorite podcast platform.

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Listen to the full 10 min episode, “‘Forgive & Forget’ is bs,” right here.

Lenny Kravitz Family

  • Musician Lenny Kravitz was the son of a soldier and an actress. (His mother played Helen Willis on the tv show The Jeffersons.)
  • After doing all she could to keep the family together, Lenny’s mother had enough of his father’s womanizing and she put him out…but before she did, she asked Lenny’s dad if he had any final words to his young son. His dad stood and said,

Yea, he’ll do it too.

  • Those 4 words haunted Lenny for years and strained his relationship with his father.
  • It was only on his deathbed did his father drop the facade.
  • That’s when Lenny decided that he must forgive & accept his father-who he was…and who he wasn’t.
  • I believe Forgive & Forget is total bullshit.When you’re hurt, people dismissively tell you to just forget about all of the wrongs..the disses…the betrayals from those who meant so much to you in your life, but how do you forget about all of the wrong when you cannot forgive what they’ve done to you and how they abandoned?
    • You don’t want to forgive because you don’t want to let them off the hook that easy…you think, “I can’t let them just walk away scott free while I sit here and try to pick up the pieces of my life!”

  •  Listening to Lenny’s story I’ve realized that it’s not about forgetting in order to forgive…instead, it’s accepting what’s already been done.
  • Healing is through forgiving & accepting. Accept the fact that you were kicked out, done wrong, forced out..& left to figure it all out or die.
  • Accept too that you didn’t have perfect parents. Because I’ve been resistant to accept my parents, I’ve taken on the very characteristics that I resented. I’m sure my children ask the same questions I’ve wondered in my parents, “Who are you?”
  • It’s not for me to change others, it’s to accept them so that I can move forward in my own life.
  • You should never forget because that’s how you gain experience and wisdom, just don’t punish the world and your future self because you’re unable to forget.
  • “If they’re no longer living with you then why are they living rent free in your head? If you no longer work for them, then why are they still your employer in your head?”

  • Forgive and accept is not for others..it’s for you.

Share your thoughts with me from the podcast.

Subscribe to The Sales Life w/ Marsh Buice podcast where we make a point in minutes not hours. Check it out on iTunesSpotify, or your favorite podcast platform.

lightbulb Click to listen to the whole episode The Sales Life w Marsh Buice here. Find it on iTunes, Stitcher, or your favorite podcast platform.

Ever have one of those days where you’re just frustrated and don’t know why? Like you just want to palm the guy’s face talking to you. I was having one of those days…weeks actually and didn’t know why and because I didn’t know why, just made me more more frustrated. Then it came to me… I stopped asking questions & when you no longer ask, the Universe answers with nothing. When you don’t ask questions, you end up working with dis-empowering, limited statements, such as “I’ll never get promoted;” “I’ll never get out of debt;” “I’ll never find the right one;” “I’ll never get ahead.” 

Asking yourself good, open-ended questions-with no preconceived notions of how or when it’ll arrive gives your mind space to go to work and find and answers instead of just accepting what is and filling in the blank (with bullshit).

Take a few minutes to have a conversation with yourself-don’t worry people will think you’re just using your Bluetooth. I talk to myself in 3rd party asking, “So how are you feeling today, Marsh?” and I’ll answer the question. Sometimes the answer back is a river; other times it’s a quick riff. I even give myself advice as if I’m someone else giving Marsh advice. And it works, because  tossing up questions gives me a chance to unravel Life’s knot.

If you find yourself frustrated, start asking questions. On the way to work; in the shower; walking to your car; just randomly ask. You don’t need to know all of the answers, just ask the questions and let Life go to work for you.

Click to listen to the whole episode The Sales Life w Marsh Buice here or find it on iTunes, Sticher, or your favorite podcast platform.

Coach Nick Saban tells a story of three baby birds who fell into the ocean. The mama bird was frantic because her babies were about to drown so the daddy bird flies out and scoops the first baby bird up and sits him down on dry land and asks his son, “Now that I saved your life what are you going to do for me?” His son looks up at him and says, “Dad, when you get old I’m going to take care of you,” and with that, the dad picks up his son and drops him back into the ocean. He then scoops up the second son and brings him to dry land and asks the same question, “Now that I saved your life what are you going to do for me?” The second son says, “Dad you don’t have to worry about anything when you get old because I’m going to take care of you,” and with that the dad does the same thing he did with the first son, he drops him back into the ocean and scoops up the third son and asks the same previous question. The third son says, “Dad, I promise to do everything for my sons as you did for me.”

Your children & the people you lead– the ones who came in with bad credit and today they bought their first home; the ones who used to ride a bike or took a bus to & from work, leave today in their own vehicle; the once shy & inhibited one, who can now talk to anyone; the one who turned his life around & is married with children…those people, your people owe you nothing.

Not a damn thing…

And the best thing they can do- the only thing they should do “for you,” is to be a better parent, manager, & leader, for their kids, for their employees, for their community.

Besides what you want from them anyway? I mean when you keep throwing it up in their face when you stood in the gap, bailed them out, and turned them around…how you made sacrifices, worked two jobs, & made a way out of no way.

What really do you want from them anyway? You don’t want to thank you, you want power and the minute they resist you- the minute they push off and stand on their own by making their own mind up- the minute you feel your power slip, you try to get it back by slapping them with a reminder of all that you’ve done for them.

They don’t appreciate that, they resent it. They don’t feel all warm & fuzzy when you re-open wounds and bear their scares of weaknesses & downfalls just so that you can get the upper hand and pull their strings again.

Nothing…they owe you nothing.

The only thing they owe you is to the pay it forward- improving on what was passed down by you when they were passed up by others.

Hopefully all that you’ve done-the long talks, the sacrifices, the discipline, the love…hopefully you did all of that simply because someone did it (or didn’t do it) for you and you just wanted to improve on that.

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