Posts Tagged ‘sales life’

weeds Subscribe and listen to this episode of  The Sales Life w/ Marsh Buice right here.

I ran into my old college football coach the other day and we reminisced like all old, has-been’s do about yesteryear…we scoff about how good the players today have it versus the little we had to work with back in the days. Teams today have the luxury of shoe and apparel contracts that we didn’t. We practiced with threadbare shirts-so thin that you could see right through the shirt when you held it up to the light; we taped up our cleats not because it was the fashionable thing to do, but because they would fall apart during a game if you didn’t; every Sunday the game jerseys were sewn back up-by the end of the season,  you had so much patchwork that it looked more like grandma’s quilt than a jersey. Our dorms had asbestos ceiling tiles and nutria rats as roommates-at night you could hear them scratching around and you’d lay in bed hoping they wouldn’t fall through the missing ceiling tiles.

Twenty-three years removed from playing, Coach opened up and told me that he would be on his hands and knees pulling weeds out of the flower bed in front to the field house so that it wouldn’t be an eyesore to visitors. There was no money in the budget for anything-literally. Coach had to dig into his own wallet and give the grounds crew gas money so that they could mow the knee-high grass; some days Coach would have to mow the fields himself before practice. Just before we were to report for the upcoming season, Coach ran around town scrapping up enough money to paint over the rust in the weight room & lay down some cheap outdoor carpet because he wanted it to look a little more aesthetically pleasing to us.

Seeing the disbelief on my face, Coach said,Sometimes, you just make it work, Marsh.” I had no idea the struggles he and his staff were facing. We had no clue what lack we were dealing with- and he kept us out of it because Coach knew we had a job to do and our only job was to make the grades and play ball…and that we did. I have 3 rings to show for it.

The people you lead don’t need to know all of your struggles. They don’t need to know what you don’t have, can’t do, and have no support of. They don’t need to know all of your struggles because they have struggles of their own and standing around  bitching about it won’t accomplish anything anyway.

Sometimes, you just make it work and collectively, as a team, you draw on whatever resources you have and fight to win. 

As weak as your struggles make you feel, there’s actually strength within them-not only for you, but for others as well. Struggling develops your sense of competence and confidence. When you’re pushed to the brink-where your only option is to figure it out…you do things that you had no clue you were capable of accomplishing. Every setback increases your resilience…every win forges your confidence and you become an example not only to others, but a higher-level example to yourself.

And when you scrape, stretch, and scrimp to just make it work, you and your team find a way to succeed…because all of you do what it takes to W.I.N. 

To do What Is Necessary.

Listen to this episode of  The Sales Life w/ Marsh Buice right here.

 

 

 

altman

Side note: I read Josh’s book a couple of years ago and one part of the book always stuck with me. It was the lesson that he learned early on while attending a kicking camp. His coach told him to always, “Kick the ball the same.” It’s an analogy that Josh has taken and helped make him a million dollar real estate broker and TV personality. (He has a show on Bravo called Million Dollar Listing) Basically he uses the analogy to set his opportunities up the same way because you never know, what seems like a small opportunity today, where may lead down the road. (He tells you more in the book of how a client looking for a rental turned into a couple of mega million dollar properties.)

Here’s what I learned from today’s podcast. 

  1. It seems small now. Many things you do today seem like they’re insignificant or don’t matter. You may be asking yourself, “Why in the hell am I doing this.” Lesson: It may not matter now, but will carry meaning later. Josh took a damn kicking analogy from his childhood and parlayed the concept to live damn well today.
    • What seemingly back-in-the-day bullshit lesson (think Karate Kid Wax on Wax off analogy) have you taken and used in your life today that you are so grateful for? 
  2. It ain’t the ball, it’s the kicker. How do you approach your opportunity…hell do you even see it as an opportunity or do you view it as another waste of time? Well if it looks like a waste of time, it will be a waste of time because that’s how you set up your “kick.” Your customers get what you’ve gotten. If you’re having a shitty month they get shitty service by you, but it you’re having a Land of Milk & Honey kind of month, boy you’re customers won’t find a better salesperson. Lesson: Every customer, every opportunity stands on it’s on. You may have to adjust your process, but you should never adjust you’re effort. And this shit is hard to do because in sales we sell from our soul. Just keep the analogy in your mind…don’t shrink just because you’re not having a good month, set the damn situation up as if it’s the best month ever and kick that shit. Whatever happens, happens, just don’t let it be because of your 1/2 ass effort.
  3. You’re not in control of the outcome….but you can heavily influence it. Riffing off #2 (& because I need a 3rd point), once your “ball” is in the air, you can’t waive or wish it to go a different direction. It’s going to go the way it goes. The question is, what do you do with the outcome…good or bad what happens from here? Do you learn from it? Do you blame others? Do you call yourself a slap-nut p.o.s? Lesson: Honestly assess what just happened and own that shit. It doesn’t matter the circumstances that surrounded the opportunity, it only matters how you approached it. Learn from it and set up your next kick and by the way, if it was a win, raise the bar and look for your next one-stop holding a victory parade for yourself.

Thought of the day: What tense are you? Managers tend to only have 1 tense; they manage only what is directly in front of them, but leaders have dual tenses; they manage both the present and future tenses. Yes they see today, but they also look toward the future. They do it not only with their business, but more importantly they do it with their people. They don’t just see people for who they are today, they see them for who they can become and set the bar accordingly.

Check out The Sales Life w/ Marsh Buice podcast. 

 

syringe

In some cases, close to 97% of funds raised are allocated toward finding a cure and that sounds right, but then I thought, “Well, that only leaves 3% toward fighting a cause…” 

Check out today’s podcast The Sales Life w/ Marsh Buice here

I think we do that in our own lives.

  1. We spend all of our effort trying to fight the cure of the moment.
    • We spend all of our energy on outcomes and spend little (if any) effort on finding the reason why we always: have more month than money; barely sell enough pay the rent; or why we’re overweight
    • Like a hamster on the wheel, we wear ourselves out on endless endings when what we should do is avert our attention from the end, to the source-what the hell is triggering all of this to begin with?
  2. Some of it is not your fault
    • …but most of it is
    • Some of the feelings of unworthiness and insecurity may stem from way back in the days (childhood or inherited feelings) so you self-sabotage your own success.
    • But before you lay on the shrink’s couch and blame your parents, most of your shit sandwiches today are because you put yourself there.
      • Stop seeking validation from everyone. (Buying the bar lead me to bankruptcy)
      • Stop trying to live like a baller when you’re truthfully a bust. (This mask lead me to bankruptcy too)
  3. You have plenty of time…but not a second to waste.
    • You didn’t get here overnight nor will you fix it over 2 days.
    • Someday is not the 8th day of the week. Don’t think it’ll fix itself, but start working on finding the source.
      • Maybe you’re emotionally eating
      • Maybe you’re always waiting until the final week to start selling something. (You’re not strategic in your approach)
      • Maybe you’re hooking up with the wrong boo or bae because you’re picking what you’ve always had: tension, toxicity, abuse, low-lifes.

You will find a better outcome…call it a cure if you want, but if you want a higher quality of life…if you want a better day…if you’re tired of just hangin’ in there, look left at the cause…the cure will take care of itself.

Check out today’s podcast The Sales Life w/ Marsh Buice here

What I’m reading this week:

I Love Capitalism by Ken Langone (co-founder of Home Depot). This guy’s 82 years old and still crankin’. I heard him on James Altucher’s podcast and had to get his book. This book is proof positive not to hold back. One thing you never have to worry about Langone, is what’s he thinking about.

Favorite podcast episode:

Jordan Harbinger with Poker legend Phil Hellmuth. I’m not a poker fan or player but so many great tips on competitiveness, loyalty, forgiveness, and body language. Phil’s written a few books that are now on my list: Positivity and Read it and Reap (body language book)

Final thoughts today:

Show up…this is the only day you are promised. 

When CNN personality Van Jones was young he asked his dad to give the unfortunate money that way they would no longer be poor. Upon hearing  his plea, Jones’ father leaned forward in his recliner and said, “Son, that may stop ’em from being broke for maybe a day or two, but if a person is still poor in their skills, poor in their education, poor in their self-esteem, & you hand them a bunch of money? They’ll be broke again by tomorrow...every poor kid has got to climb that ladder out of poverty on his or her own efforts. That’s the responsibility you have to develop yourself so that nobody can keep you poor or make you poor again. You have to make it so you know too much; you bring too many skills to the table. Then you can reach down for the next man and help him climb a rung. But no one can do the real climbing but you.”  

 

You can’t have what your first not willing to become.…scratch that…You can’t keep what you’re not willing to become…sure you can manipulate it..you can catch a wave of luck…chance can randomly fall in your lap, but if you don’t become before you have, you’ll never keep what you got because becoming is an embodiment. It’s acquiring the necessary skills, education, and loving yourself in such a way that when “it” happens it’s of no surprise..it doesn’t catch you off-guard because you were already be-ing before come manifested.

Coming up as a salesperson, I caught wind of how much the managers were making so that became my target and within a year I was promoted into management…only by title not by income. Oh I had the new title printed on my new business cards, but I wasn’t making anything close to what the others managers were making-as a matter of fact, I was making less as a manager than I was as a salesperson. When I spoke out of frustration, I was told, “You’re paid for what you know and as a manager, you don’t know very much.” It was hard..I had to do the menial jobs and grunt work-basically  whatever the senior managers didn’t want or feel like doing got passed off to me only to sign their names to the completed works. I had to scrape-many nights of eggs & rice…many weeks of borrowing from one payday loan to pay another and when referrals came in to buy from me, the salesperson inherited the full commission…while I got only a sliver of a percentage…

And you know what…

…it was the best thing that could’ve happened to for me because it caused me to have to go to work on my new level. I had to work on my too’s…becoming too skilled, too educated, to know too much. I realized that too was a mindset not a destination-it’s not a place that I had to get to, it was a direction that I needed to head toward. It was at that point that whatever they handed me I took on and when I finished it, I asked for more.  I stopped trying to prove my worth to others & worked to create value to myselfbecoming in such a way that no one or no-thing can keep me or make me poor again. In retrospect, had they paid me what the senior managers were making, it would’ve destroyed me financially and personally. Becoming is your natural set point which is why you see those who get a windfall of money from an inheritance, settlement, or lottery,  piss right through large sums of money and often end up worse off than they initially were before-erroneously thinking that they had to first have in order to be. Having doesn’t make you, it reveals who you’ve worked toward becoming. 

Be and the have’s will come…

See, when you work first to become, even if they dropped you in a different city with $100 and no cell phone you’d parlay it into success…even if you got wiped out, you’d be the phoenix rising for the ashes of failure.

Don’t wish to have…work to become & even if you’re temporarily broke, you’ll never be poor again.

Catch The Sales Life w/ Marsh Buice daily podcast-making a point in less than 10 minutes. Find it on iTunes or your favorite podcast platform.

Actor George Clooney wasn’t always People Magazine’s Sexiest Man Alive ; in high school he was stricken with rare disorder called Bell’s Palsy which caused his to have partial paralysis on one side of his face. Here he was in high school-the peak age of how we’re worried about how we look to others, and he had to walk around with half of his face drooping as if he’d had a stroke. When asked about how he managed to go through high school with a half dead face, Clooney said that it was hard at first, but it caused him to have to develop a sense of humor. He goes on to say that it’s moments like this that develop your personality. Have you ever thought about where your personality even came from? Your personality is the essential character of You…it’s the embodiment-the sum total of your physical, mental, emotional, and social characteristics. Think of your personality as a big ass pot of gumbo & what do you put in gumbo? Everything…whatever you got in the fridge & freezer you throw it in there-shrimp, sausage, tasso, okra, crabs, even eggs-just throw it all in there. That’s you…a collection of everything you are, can be, & has been.

Clooney took one of the most horrific things that could happen to a teenager and owned it-he made it work for him…hiding from it wouldn’t help…acting like it wasn’t there wouldn’t lessen the stares or minimize the sneers…instead of resisting it, Clooney owned it and made light of his situation. And he’s not the only one…you read about others who have faced dire circumstances…some who have gotten shot, lost limbs, become disfigured, and stood face to face with death...they faced loss and found new Life. On the other side of tragedy, they go on to complete Iron Man races and triathlons…they start companies, and become the face of organizations…and when asked if they had to do it all over again, most wouldn’t change a thing, because it was through the pain that they found their purpose. Though in a harsh way, Life awakened them and caused them to break away from the herd & turn inward. To discover the person they truly are today, they had to travail through darkness and developed their personality along the way. They made what happened personal, they didn’t take it personal. See, taking it personal is expressed injustice, but making it personal is making the irrevocable a part of your personality…a patchwork in the quilt of your Life. 

And the “-ity?”

The “-ity” on the end of a noun is an expression, the emphasis of the word it’s attached to. So personality is the expression-the emphasis of who you are…but so is commonality if you allow it.  You may not have the big title or nice ass car…you may live in a 1 bedroom apartment and be barely making it…you may be in school, just starting out, or even fired from your job…you may find yourself bankrupt, 2 months past due, or diagnosed with cancer…but you’re in good company because we all are either going through, coming out of, or heading into another personal battle. How you accept your situation…how you see it for what it is & bend to make it a way for your good makes you uncommon…makes it personal…develops your personality. 

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Graham Betchart a sports psychologist & mental toughness coach to professional athletes begins coaching his players w/ 3 plays. These 3 plays set the foundation toward continuous growth that you & I can use…the good news is we don’t even have to run sprints or stadiums to be one of the best!

  • Play #1: W.I.N. stands for What’s important now? Simply controlling the controllables. You can’t control the ultimate outcome but you can heavily influence it. Outcomes can be influenced by the 3 things within your control: Attitude, Effort, & Focus. If your attitude is one where you’re walking around blowing your breath in big huffs- looking like a big ass eye roll emoji then you’re going to get back what you put out- negative results. But if your attitude is that of being open minded- in his book Principles, billionaire investor Ray Dalio calls it being radically open-minded, this mindset keeps the channels of your mind open and flexible. Look, things are going to ebb & flow- some things will bounce your way, other times, even when done perfect will not, but you’ve got to keep the attitude and keep plugging knowing things will swing to & fro. If you think about the times that you’re all pissed off, you usually have a rigid, closed mind, don’t you? You’re also in control of your effort- concentrate on giving full effort to each day, customer, & encounter. I find that when your attitude trails off you tend to be more me focused– worried more about what you’re getting & less of what you’re giving. You just give it all you got- you’ll get what you deserve. You also control your focus. Ask yourself, What time zone am I in right now? We live in 1 of 3 time zones: Past, Present, or Future.The only one that’s productively real is what’s happening right now. Stay local (not loco).
  • Play #2: Be present. Graham says it’s reeeeel easy to play present when you’re winning and everything’s going right- but can you play when your in the shit spin cycle of Life…can you play present even when you’re in pain? Graham has a saying that I love & use that re-centers me back to the present when I feel like I’m starting to drift into the past or future, “Play where your feet are.” It’s an instant slap back to reality- where are your feet right now? Play there…
  • Play #3 Next Play Speed: Athletes don’t have time to get hung up on a blocked or missed shot- Graham coaches his players to hurry up and get into the next play. This prevents them from getting stuck in an action that has already happened. Whenever I don’t do well with a previous customer, I try not to park & bitch about what I did or didn’t have/do- no, I quickly get back in the mix by looking for the next play- the next opportunity or activity that I can possibly capitalize on.

So that’s it! 3 plays is all you have to remember & run today. W.I.N. (What’s Important Now); Play Present, & Next Play Speed.

Blow the whistle- You’re in!

I’ll see you on the Blacktop!

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I had a salesperson that I just couldn’t seem to get her to work with more customers- being she was new, I would repeatedly emphasize to her to work with more customers, but when they would come in, she’d usually fall back & let another salesperson Up (catch) them. I couldn’t figure it out..she knew her product, she was technically sound, & she was used to competing against the boys because she came from a male dominated industry …so what was it? When asked, she responded, “Marsh, I don’t have a huge need- the other salespeople around me have to struggle to make a sale in order to pay rent & car notes- I don’t have a huge need so I don’t need to make much.” Leaning back I asked her, “So what’s your end game…” to that she told me that she planned on being in the car business a long time. “Then if that’s the case, you’re not doing yourself much good- here’s why…

First, you can’t teach what you don’t know & you’ll never know until you first do. In his biography, Arnold Schwarzenegger said the 3 keys to him becoming a 7x Mr Olympia, successful businessman, & one of the highest paid actors at the time in Hollywood were reps, reps, reps.”

Reps weatherproof your career. You’ve got to work with hundreds of experiences, objections, scenarios, & obstacles while fading & maneuvering through thousands of rejections not only so that you can learn, but so that you can pay it forward and help others succeed who are starting out as well. Reps also give your customers the needed assurances that you can help them with their current situation because you’ve helped other customers maneuver through similar circumstances as well.

This brings me to my 2nd point,” I told her, “When you’re not working with enough customers, not only do you not possess enough of the necessary skills that they desire & deserve, but not working with enough customers means that you’re OK with them buying from an inferior salesperson- if you say that you’re here to help customers, then you’ve got to follow through with actions to those words.”

Which brings me to my 3rd point,” I quipped, “Do you have kids?” She told me that she had a boy and a girl- Mason & Madison…”Do you want them to do well in life,” I asked knowing she’d say yes. “If you want them to do well, then be their teacher- set the example because they can’t be what they don’t see. The reason why so many struggle as adults today is because, no one played the part…no one showed them the pattern… no one chalked the outline, nor showed them what they could be because no one helped them see…no one showed them more so they’ve accepted less.”

You must do well…you must reach beyond your comfort zone…you must dig deep and get back up…you must set audacious goals & kick the door in when Life tries to slam it in your face…you must reach higher because this isn’t just about you.

It’s way bigger than that…

….but first you’ve got to set the bar.

I’ll see you on the Blacktop.