Posts Tagged ‘podcast’

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I ran into my old college football coach the other day and we reminisced like all old, has-been’s do about yesteryear…we scoff about how good the players today have it versus the little we had to work with back in the days. Teams today have the luxury of shoe and apparel contracts that we didn’t. We practiced with threadbare shirts-so thin that you could see right through the shirt when you held it up to the light; we taped up our cleats not because it was the fashionable thing to do, but because they would fall apart during a game if you didn’t; every Sunday the game jerseys were sewn back up-by the end of the season,  you had so much patchwork that it looked more like grandma’s quilt than a jersey. Our dorms had asbestos ceiling tiles and nutria rats as roommates-at night you could hear them scratching around and you’d lay in bed hoping they wouldn’t fall through the missing ceiling tiles.

Twenty-three years removed from playing, Coach opened up and told me that he would be on his hands and knees pulling weeds out of the flower bed in front to the field house so that it wouldn’t be an eyesore to visitors. There was no money in the budget for anything-literally. Coach had to dig into his own wallet and give the grounds crew gas money so that they could mow the knee-high grass; some days Coach would have to mow the fields himself before practice. Just before we were to report for the upcoming season, Coach ran around town scrapping up enough money to paint over the rust in the weight room & lay down some cheap outdoor carpet because he wanted it to look a little more aesthetically pleasing to us.

Seeing the disbelief on my face, Coach said,Sometimes, you just make it work, Marsh.” I had no idea the struggles he and his staff were facing. We had no clue what lack we were dealing with- and he kept us out of it because Coach knew we had a job to do and our only job was to make the grades and play ball…and that we did. I have 3 rings to show for it.

The people you lead don’t need to know all of your struggles. They don’t need to know what you don’t have, can’t do, and have no support of. They don’t need to know all of your struggles because they have struggles of their own and standing around  bitching about it won’t accomplish anything anyway.

Sometimes, you just make it work and collectively, as a team, you draw on whatever resources you have and fight to win. 

As weak as your struggles make you feel, there’s actually strength within them-not only for you, but for others as well. Struggling develops your sense of competence and confidence. When you’re pushed to the brink-where your only option is to figure it out…you do things that you had no clue you were capable of accomplishing. Every setback increases your resilience…every win forges your confidence and you become an example not only to others, but a higher-level example to yourself.

And when you scrape, stretch, and scrimp to just make it work, you and your team find a way to succeed…because all of you do what it takes to W.I.N. 

To do What Is Necessary.

Listen to this episode of  The Sales Life w/ Marsh Buice right here.

 

 

 

lightbulb Click to listen to the whole episode The Sales Life w Marsh Buice here. Find it on iTunes, Stitcher, or your favorite podcast platform.

Ever have one of those days where you’re just frustrated and don’t know why? Like you just want to palm the guy’s face talking to you. I was having one of those days…weeks actually and didn’t know why and because I didn’t know why, just made me more more frustrated. Then it came to me… I stopped asking questions & when you no longer ask, the Universe answers with nothing. When you don’t ask questions, you end up working with dis-empowering, limited statements, such as “I’ll never get promoted;” “I’ll never get out of debt;” “I’ll never find the right one;” “I’ll never get ahead.” 

Asking yourself good, open-ended questions-with no preconceived notions of how or when it’ll arrive gives your mind space to go to work and find and answers instead of just accepting what is and filling in the blank (with bullshit).

Take a few minutes to have a conversation with yourself-don’t worry people will think you’re just using your Bluetooth. I talk to myself in 3rd party asking, “So how are you feeling today, Marsh?” and I’ll answer the question. Sometimes the answer back is a river; other times it’s a quick riff. I even give myself advice as if I’m someone else giving Marsh advice. And it works, because  tossing up questions gives me a chance to unravel Life’s knot.

If you find yourself frustrated, start asking questions. On the way to work; in the shower; walking to your car; just randomly ask. You don’t need to know all of the answers, just ask the questions and let Life go to work for you.

Click to listen to the whole episode The Sales Life w Marsh Buice here or find it on iTunes, Sticher, or your favorite podcast platform.

Coach Nick Saban tells a story of three baby birds who fell into the ocean. The mama bird was frantic because her babies were about to drown so the daddy bird flies out and scoops the first baby bird up and sits him down on dry land and asks his son, “Now that I saved your life what are you going to do for me?” His son looks up at him and says, “Dad, when you get old I’m going to take care of you,” and with that, the dad picks up his son and drops him back into the ocean. He then scoops up the second son and brings him to dry land and asks the same question, “Now that I saved your life what are you going to do for me?” The second son says, “Dad you don’t have to worry about anything when you get old because I’m going to take care of you,” and with that the dad does the same thing he did with the first son, he drops him back into the ocean and scoops up the third son and asks the same previous question. The third son says, “Dad, I promise to do everything for my sons as you did for me.”

Your children & the people you lead– the ones who came in with bad credit and today they bought their first home; the ones who used to ride a bike or took a bus to & from work, leave today in their own vehicle; the once shy & inhibited one, who can now talk to anyone; the one who turned his life around & is married with children…those people, your people owe you nothing.

Not a damn thing…

And the best thing they can do- the only thing they should do “for you,” is to be a better parent, manager, & leader, for their kids, for their employees, for their community.

Besides what you want from them anyway? I mean when you keep throwing it up in their face when you stood in the gap, bailed them out, and turned them around…how you made sacrifices, worked two jobs, & made a way out of no way.

What really do you want from them anyway? You don’t want to thank you, you want power and the minute they resist you- the minute they push off and stand on their own by making their own mind up- the minute you feel your power slip, you try to get it back by slapping them with a reminder of all that you’ve done for them.

They don’t appreciate that, they resent it. They don’t feel all warm & fuzzy when you re-open wounds and bear their scares of weaknesses & downfalls just so that you can get the upper hand and pull their strings again.

Nothing…they owe you nothing.

The only thing they owe you is to the pay it forward- improving on what was passed down by you when they were passed up by others.

Hopefully all that you’ve done-the long talks, the sacrifices, the discipline, the love…hopefully you did all of that simply because someone did it (or didn’t do it) for you and you just wanted to improve on that.

Catch The Sales Life w Marsh Buice daily podcast. Find it on iTunes or your favorite podcast platform.

syringe

In some cases, close to 97% of funds raised are allocated toward finding a cure and that sounds right, but then I thought, “Well, that only leaves 3% toward fighting a cause…” 

Check out today’s podcast The Sales Life w/ Marsh Buice here

I think we do that in our own lives.

  1. We spend all of our effort trying to fight the cure of the moment.
    • We spend all of our energy on outcomes and spend little (if any) effort on finding the reason why we always: have more month than money; barely sell enough pay the rent; or why we’re overweight
    • Like a hamster on the wheel, we wear ourselves out on endless endings when what we should do is avert our attention from the end, to the source-what the hell is triggering all of this to begin with?
  2. Some of it is not your fault
    • …but most of it is
    • Some of the feelings of unworthiness and insecurity may stem from way back in the days (childhood or inherited feelings) so you self-sabotage your own success.
    • But before you lay on the shrink’s couch and blame your parents, most of your shit sandwiches today are because you put yourself there.
      • Stop seeking validation from everyone. (Buying the bar lead me to bankruptcy)
      • Stop trying to live like a baller when you’re truthfully a bust. (This mask lead me to bankruptcy too)
  3. You have plenty of time…but not a second to waste.
    • You didn’t get here overnight nor will you fix it over 2 days.
    • Someday is not the 8th day of the week. Don’t think it’ll fix itself, but start working on finding the source.
      • Maybe you’re emotionally eating
      • Maybe you’re always waiting until the final week to start selling something. (You’re not strategic in your approach)
      • Maybe you’re hooking up with the wrong boo or bae because you’re picking what you’ve always had: tension, toxicity, abuse, low-lifes.

You will find a better outcome…call it a cure if you want, but if you want a higher quality of life…if you want a better day…if you’re tired of just hangin’ in there, look left at the cause…the cure will take care of itself.

Check out today’s podcast The Sales Life w/ Marsh Buice here

What I’m reading this week:

I Love Capitalism by Ken Langone (co-founder of Home Depot). This guy’s 82 years old and still crankin’. I heard him on James Altucher’s podcast and had to get his book. This book is proof positive not to hold back. One thing you never have to worry about Langone, is what’s he thinking about.

Favorite podcast episode:

Jordan Harbinger with Poker legend Phil Hellmuth. I’m not a poker fan or player but so many great tips on competitiveness, loyalty, forgiveness, and body language. Phil’s written a few books that are now on my list: Positivity and Read it and Reap (body language book)

Final thoughts today:

Show up…this is the only day you are promised. 

pens.andrewseaman

photo: Andrew Seaman

Think back to when you were a kid when you did something wrong, instead of getting you to fess up, your mom just filled in the blanks for you by saying, “Look, accidents happen all of the time…it happens…you spilled the orange juice on my rug didn’t you?… Honey, you tried to clean it up, but I just need to know what happened…” And what did you do? After a little more coaxing of a few different It’s ok scenarios, you cave in…with eyes watering & mouth quivering, you agree with your psychic mom. In the end, you get to keep your street creds because you never admitted to the wrong doing, all you did was agree with what was already said. Getting children to agree is a psychological superpower that parents have known & used forever, it worked for them and it’ll work for you in sales.

Getting your customer to agree is way easier than getting them to admit. For instance, say I have a customer who seems tense; judging from their body language I can tell there’s something that they’re thinking, but they just won’t say what it is.  Instead pressuring my customer to just come out and say what’s on their mind-which usually makes the situation way worse,  I’ll say what they’re thinking instead by saying something like, “You know a lot of my customers feel they need to shop around in order to make sure that they’re getting the best deal…” and I’ll let my voice fade off.  Here’s the superpower part; if my assumptions are wrong, they’ll correct me and if I’m right, all they have to do is agree and once they agree, the rest of their fears normally come out too. In either case, whether my assumptions were right or wrong, once I can get the conversation out of their heads and into the open, I can then address their fears and concerns.

Customers don’t like to admit because they don’t want to fight…they don’t want to throw out an objection and then have to defend it. Many times they’re objecting because they’re terrified of the consequences of making a mistake or they’ll say No with no real defense to support the rejection, so they’ll keep it inside instead to save themselves from caving in to being sold.

Try getting your customer to agree instead of admitting. It’ll keep the mood light & conversational instead of dark & confrontational.

Check out The Sales Life w Marsh Buicepodcast.  A podcast for the busies that makes a point in less than 10 minutes each day. You can find it on iTunes or your favorite podcast platform.

Most of us would not think of Bad being a good thing…

What the hell’s joyous about losing the one you’ve loved…where in the hell is the silver lining when the company brings you in…the same company that needed you to bail them out of a jam on weekends, holidays-once you even cut your vacation short. When they needed you most, you were always there…today they brought you in to tell you that they’re taking the company in a different direction and you’re not setting sail with them...”But thank you for everything.”

How hard is it to say Bless my soul when you lose your lease…or you only have only one month to pack up and get out of your home that you’ve amassed 2 decades worth of memories…now you have to downsize and feign the look of a fresh new start to the nosy ass neighbors pretending to be working in their yard. Sure they’re doing just fine-you’re the one who’s dying inside.

…the business that you started-first as a side hustle, then you took out a 2nd mortgage, telling your wife that everything’s going to be juuust fine because the contract you signed is huge and all of your struggles will have been worth it….after countless assurances of full speed ahead, the deal falls through and sinks to the bottom of despair. You’re deeply invested-at this point you aint worried about a return, you’re not sure if you can even survive.

We’ve all got a thumbprint on pain. We’re scarred with unfairness and share the commonality of being down and low….but no matter what “it” is…no matter how low, dark, or walled off it may seem…there’s opportunity in bad.

But first you have to look for it…

Mike Massimino, the astronaut tagged by NASA to repair the Hubble telescope-a billion dollar machine that detects other life and environments in outer space-if he doesn’t fix this part, billions of dollars could be lost forever because there is no backup Hubble…it’s one and done and now its future rests solely on his shoulders. Once in outer space, the only thing standing in the way of the repairs was a handle held in place by 4 innocent screws. The first, second, and third screws were removed as planned, but the fourth one was giving Massimino a little trouble, but with a liiiittle extra effort he thought he could….

…he stripped the final bolt.

With billions of dollars at stake…with millions more spent to send a crew to outer space, the screw was stripped…no Home Depot to run to & the supply of both oxygen and options was limited. At first Massimino did what any of us would’ve done…he beat himself up. It took you 4 tries to be an astronaut! You should’ve never made it this far! You shouldn’t have put so much force on that final screw! A mixture of negative emotions pushed to the front of his mind, but he gained his composure saying to himself, “As bad as things are, you can always make it worse.” He settled in…explored his options and fixed the almighty Hubble.

So you’re in a bad situation…remember worse has options and one of your options is opportunity. Find the opportunity in the bad. Massimino’s mantra has always been, “There’s impossible and then there’s improbable…& if it’s not all zeros…even if there’s a .0000001% chance-if there’s a 1 in there, you’re still in the fight.”

Bad can be good because it causes a shakeup..an awakening…sometimes bad cauterizes the shit that’s been lingering on for far too long in your life and now that it’s officially over, it’s time to pivot…push off & make good from the bad.

Opportunity is not found by lamenting in anguish about all of the injustice, unfairness, Why is this always happening to me! kinds of pleas…

The opportunity is found in looking for a crack, a sliver, a speck of light and building-digging you fingers in and clawing out from there.

How you got here has already happened…where you go from here is yet to be determined...you just have to find the opportunities and often they’re found in the bad.

Catch The Sales Life w Marsh Buice podcast- making an impact in less than 10 minutes each day. Find it on iTunes or your favorite podcast platform.

When the legendary skateboarder Tony Hawk first started skating, he and his crew had to skate in empty swimming pools because the city shut down the skate parks due to insurance liabilities. Not to be dissuaded, he and his cronies jumped fences and continued skating in the concrete fishbowls. Conditions to skate at the competitions weren’t much better-patchwork at best.  With little to no sponsorship, the competitions were bootlegged strapped together-there was no real structure-figuratively and literally. The ramps were poorly built, so when it came your time to skate, you could feel the weak structure swaying underneath your feet-you had no idea if you were going to be the losing Jenga piece.
Because of the poorly built structures most fearfully turned back, but Hawk skated anyway.
Most turned back because they’re amateur in thought and Hawk was a pro in action.
Pro’s see their current situation for what it is-yes they see the abysmal structures, the shaky conditions…they feel all of the pressures that everyone else feels, but pro’s embrace the suck and “skate” anyway. Where amateurs look for excuses, pro’s just seize the opportunity...they’ll drop in, attempt, fall, fail, and face embarrassment…they’ll embrace the imperfection and say, “Move, I’ll do it.”
I had a friend who had to play recently at a wedding-everything was arranged-the date, time, venue, it was all ready except for one thing. It was an outdoor wedding, and the coordinator had forgotten about the sound…no mic..no amp..no power..oh shit! With the bride standing at the entrance of her perfect day and with dozens of friends and family in attendance, my saxophonist friend did the only thing he knew to do. He played..and he played his ass off. That’s what pros do-they take “it is what it is” and show you the magic they can make out of it.
Pros and amateurs do have something in common…they both want…but amateurs stop at want and pros push on because they are willing. No they don’t want to feel the acidic feelings of failing…Tony Hawk didn’t want to keep breaking his bones and losing his teeth…athletes don’t want to take the game winning shot …and miss…salespeople don’t want to work with customer after customer and be told, no; bought elsewhere; your price was too high; your trade value was too low...salespeople don’t want customers to drive off, walk out, and hang up on them-no one wants to be left standing alone in the ashes of rejection, but pros are willing to..they’re willing to look stupid, dust off, get back up, and if they if they only have a half-pint of strength left in their body, if they have pull up and lean up against something just to be able to throw themselves back in the fires of attempt, they’ll do it with no hesitation.
So which are you? You can start right now..because many want, but few are willing.
Amateurs want and wait for optimal conditions, but pros are willing to just seize an opportunity.
Catch my podcast The Sales Life w/ Marsh Buice on iTunes or your favorite podcast platform.