Posts Tagged ‘life’

Graham Betchart a sports psychologist & mental toughness coach to professional athletes begins coaching his players w/ 3 plays. These 3 plays set the foundation toward continuous growth that you & I can use…the good news is we don’t even have to run sprints or stadiums to be one of the best!

  • Play #1: W.I.N. stands for What’s important now? Simply controlling the controllables. You can’t control the ultimate outcome but you can heavily influence it. Outcomes can be influenced by the 3 things within your control: Attitude, Effort, & Focus. If your attitude is one where you’re walking around blowing your breath in big huffs- looking like a big ass eye roll emoji then you’re going to get back what you put out- negative results. But if your attitude is that of being open minded- in his book Principles, billionaire investor Ray Dalio calls it being radically open-minded, this mindset keeps the channels of your mind open and flexible. Look, things are going to ebb & flow- some things will bounce your way, other times, even when done perfect will not, but you’ve got to keep the attitude and keep plugging knowing things will swing to & fro. If you think about the times that you’re all pissed off, you usually have a rigid, closed mind, don’t you? You’re also in control of your effort- concentrate on giving full effort to each day, customer, & encounter. I find that when your attitude trails off you tend to be more me focused– worried more about what you’re getting & less of what you’re giving. You just give it all you got- you’ll get what you deserve. You also control your focus. Ask yourself, What time zone am I in right now? We live in 1 of 3 time zones: Past, Present, or Future.The only one that’s productively real is what’s happening right now. Stay local (not loco).
  • Play #2: Be present. Graham says it’s reeeeel easy to play present when you’re winning and everything’s going right- but can you play when your in the shit spin cycle of Life…can you play present even when you’re in pain? Graham has a saying that I love & use that re-centers me back to the present when I feel like I’m starting to drift into the past or future, “Play where your feet are.” It’s an instant slap back to reality- where are your feet right now? Play there…
  • Play #3 Next Play Speed: Athletes don’t have time to get hung up on a blocked or missed shot- Graham coaches his players to hurry up and get into the next play. This prevents them from getting stuck in an action that has already happened. Whenever I don’t do well with a previous customer, I try not to park & bitch about what I did or didn’t have/do- no, I quickly get back in the mix by looking for the next play- the next opportunity or activity that I can possibly capitalize on.

So that’s it! 3 plays is all you have to remember & run today. W.I.N. (What’s Important Now); Play Present, & Next Play Speed.

Blow the whistle- You’re in!

I’ll see you on the Blacktop!

Listen & Subscribe to my daily 5 min podcast The Sales Life w Marsh Buice found on iTunes or anchor.fm/marshbuice

I had a salesperson that I just couldn’t seem to get her to work with more customers- being she was new, I would repeatedly emphasize to her to work with more customers, but when they would come in, she’d usually fall back & let another salesperson Up (catch) them. I couldn’t figure it out..she knew her product, she was technically sound, & she was used to competing against the boys because she came from a male dominated industry …so what was it? When asked, she responded, “Marsh, I don’t have a huge need- the other salespeople around me have to struggle to make a sale in order to pay rent & car notes- I don’t have a huge need so I don’t need to make much.” Leaning back I asked her, “So what’s your end game…” to that she told me that she planned on being in the car business a long time. “Then if that’s the case, you’re not doing yourself much good- here’s why…

First, you can’t teach what you don’t know & you’ll never know until you first do. In his biography, Arnold Schwarzenegger said the 3 keys to him becoming a 7x Mr Olympia, successful businessman, & one of the highest paid actors at the time in Hollywood were reps, reps, reps.”

Reps weatherproof your career. You’ve got to work with hundreds of experiences, objections, scenarios, & obstacles while fading & maneuvering through thousands of rejections not only so that you can learn, but so that you can pay it forward and help others succeed who are starting out as well. Reps also give your customers the needed assurances that you can help them with their current situation because you’ve helped other customers maneuver through similar circumstances as well.

This brings me to my 2nd point,” I told her, “When you’re not working with enough customers, not only do you not possess enough of the necessary skills that they desire & deserve, but not working with enough customers means that you’re OK with them buying from an inferior salesperson- if you say that you’re here to help customers, then you’ve got to follow through with actions to those words.”

Which brings me to my 3rd point,” I quipped, “Do you have kids?” She told me that she had a boy and a girl- Mason & Madison…”Do you want them to do well in life,” I asked knowing she’d say yes. “If you want them to do well, then be their teacher- set the example because they can’t be what they don’t see. The reason why so many struggle as adults today is because, no one played the part…no one showed them the pattern… no one chalked the outline, nor showed them what they could be because no one helped them see…no one showed them more so they’ve accepted less.”

You must do well…you must reach beyond your comfort zone…you must dig deep and get back up…you must set audacious goals & kick the door in when Life tries to slam it in your face…you must reach higher because this isn’t just about you.

It’s way bigger than that…

….but first you’ve got to set the bar.

I’ll see you on the Blacktop.

Many times when we miss a result we get discouraged don’t we? In sales when you’re working with a customer for hours, days, even months only to result in not making a deal(!!!)… you get discouraged…you get down…you get frustrated because you “missed” a sale. Or say you tried out for a team, submitted a paper for publishing, posted a blog, called on a new client, or had a one on one meeting with an advisor for school, counselor for your kids, or just someone that you needed a favorable outcome with and you didn’t to get it… you may think that you missed, but you didn’t …because what you “missed” actually becomes your momentum.

I tell my sales people all the time to feed the machine – meaning feed the action… feed the effort… if you feed it, the results will show and when they don’t “show”… when you feel that you missed, I want you to look at it differently. Look at it as momentum-at least you’re taking action, hell most people don’t even do that… they just sit and hope that something will come around, but hope is not a strategy. Look, I’d rather you try and fail than succeed and never trying because the action that you took- no it didn’t result in a cashable outcome, but it does still have value.… it’s called Feedback.

Feedback is a good thing…good or “bad”…favorable or “unfavorable,” use the feedback to tweak and refine your next approach, phone call, meeting, or submission.

Feedback is the noise that you get back – the bounce back from the effort that you made. Musicians know all about feedback… when they get on stage they do a sound check because sometimes their mic gives that deafening ring – that’s Feedback and the sound engineer makes the necessary adjustments so the sound comes out clear and crisp when they get ready to perform…your process needs to be the same way. When you step onto the stage with a customer…when you step onto the grand stage of Life– sure your initial try may be ear piercing feedback, but make the necessary adjustments….

Musicians don’t walk off stage due to an foul sound- no they adjust- not only initially but all throughout the performance… so should you…

Whether you’re slaying it today or just flat ass bombing, make the adjustments with the feedback that you’re receiving – don’t personalize or internalize it, just keep working it…

…& if you “miss” the result keep in mind that you made the momentum. Make the adjustments and keep on rocking.

I’ll see you on the Blacktop.

***Catch & subscribe to my daily 5 min podcast The Sales Life w Marsh Buice on iTunes or anchor.fm

burning calender
You’ve got 53 days, a little over 1200 hours, or if it makes you feel better,4 million seconds until it’s January 1. After we smash the black eyed peas & cabbage- after we realize that we way overspent for Christmas, again, comes the realization that we’ve got to set some goals. I know what you’re thinking, “Oh Lord here we go again!”..coming soon will be a deluge of posts and podcasts of how to set and stick to a goal…and most of us-to the tune of 92% of us, will break from these goals in days, weeks, or a few short months. (If you’re part of the 8% who keep to your goals, you disgust me.)
My question is this. Why wait 53 more days? Why not make today your New Year- your January 1- your New Year? Who says we have to wait for the ball to drop in Times Square to start building a better life?
Starting is hard… it’s hard because starting is beginning again (for the 12,317th time).  It’s a reminder that we’ve let things go for far too long. Whether it’s in our finances, waistline, or our workouts, we stand there looking in the mirror or at our accounts and beat the hell out of ourselves because we’re not who or where we once were.  We sentence ourselves to eternal condemnation…if we talked to others liked we talked to ourselves we’d have no friends… which is probably why we’re not friends with ourselves.
So here’s the deal… instead of waiting for the New Year on the calendar… make a New You starting now. Start now and you’ll be 50 days ahead. Starting now minimizes the pressure – the pressure of “the New Year.” It eliminates the psychological pressure you put on yourself, because instead of The Date,  it’s just an early start. You’re tricking your mind in a sense because instead of going all Beast Mode in January, working out three hours a day and being so sore that you’re walking like you crapped on yourself – feeling so bad that you just end up quitting anyway, start now and begin building incrementally. Instead of spending hours, just bust a sweat in 30 minutes with some sort of physical activity – whether it’s three days a week, Monday through Friday, or all seven days, start incrementally building your way into the New Year. And as you start your physical activity, swap out some of the foods for better choices- it doesn’t mean you eliminate eating altogether, it simply means that you satisfy your cravings – that sweet tooth, for healthier alternative. See, starting early-i.e. now (yes when you get off today),  you’ll get the soreness out of the way, you’ll begin to make better food choices, and you’ll start building a new you in bit sized increments. It’s making the tiny course corrections in working toward a goal without the formality of a January 1 date.
If finances is your issue …oh I know you plan on making $800 credit card payments for 12 months come next year (probably once), but why not make nibble at your debt by making payments earlier- by paying an extra $25.  It’s not huge-and that’s the what’s great about this start, it’s so subtly simple, it’s easy to do and not miss…think of it as a momentum investment towards getting your debt down. Hell, $25 extra each week- the money you’d would normally spend on a box of fried chicken and Yellow Tail wine, will get you a $200 head start toward bringing your debt down – and who knows, because you’re committed to the act, informally, you may just start adding a little bit more to see even faster results. You’ve got to just get things rolling-remember a snowball starts with a snowflake.
Think about it, you can do this with anything in life… if it’s reading more, eating better, saving for that vacation, being more effective in sales, or even starting a podcast… my January 1 started in October. I’d been putting off doing a podcast for years-waiting for the perfect time, equipment, and material, and I finally decided to just start. I said for six days each week,  I would commit  five minutes each day to share something that I’ve learned along the way. That podcast is what you now know as The Sales Life.
Make your January 1 today.
Check out the daily 5 min episodes of The Sales Life Podcast
I’ll see you on the Blacktop.

janitor

When my daughter MacKenzie says her prayers at night, I let her free flow-whoever and whatever she wants to pray for, I let her roll. One night as she was praying, she prayed for a name that I’d never heard before-his name was “Mr. Vic.” When I asked her who “Mr. Vic” was, she told me that he was the janitor at her school. “I’m praying for him, because he’s always nice to me,” she said. The other day Mack forgot her lunch, so I told her I would drop it off on my way to work. With only a few minutes to spare, I rushed into her school and placed her Lunchable on the table next to the lunchroom entrance alongside of a half dozen other kids who forgot their lunch too.  As I whirled around a man mopping the school’s floors, stopped swaying the mop from side to side and with a big, toothy grin, asked me how was I doing?  In a rush, I smiled back and told him I was doing fine and in turn, asked him how he was doing, but I didn’t have time nor the inclination to wait for his answer. As I waved goodbye to the ladies in the school’s front office it hit me, the man I had just spoken to in the hallway was Mr. Vic.

Turning around I walked back down the hallway and asked him, “Are you Mr. Vic?” he smiled and said that he was and as I shook his hand I said,  “Thank you for what you do, Mr. Vic.”  Stopping his mop, he pridefully looked around and said, “Oh, I’m just trying to keep it looking good around here.” “No,” I said, “Thank you for what you do while you’re here.”  I went on to tell him how my daughter prayed for him and that I appreciated how nice he was to her. “Sir, I’ve been here a long time, but I’m not here for the money-I’ve been offered opportunities to work at other places for way more money, but I don’t feel like that’s the position I’m supposed to be in. Maybe one day, but right now, I’m right where I’m supposed to be. My position is right here with these kids.”
Life is a blur and then we die. It becomes a blur because, we’re so focused on titles that we give no thought at all to our position in life. We’re so fixated on how the words printed below our name on our business card read; so hellbent on trying to schmooze with certain people, so adamant about rubbing elbows with a certain others, and are so seemingly obsessed with who we can step on, beat out, or crossover in our quest for a title, that we’ve lost sight of the most impactful part of our lives..our position.
If not today, one day you could find yourself wearing a title that you don’t care for-maybe you’re working for someone that you feel is inferior to your skills and expertise; perhaps you’re being asked to shoulder more responsibility with no more pay; or it’s conceivable that you find yourself standing in the ashes of a once promising career-for years you climbed the ladder of success-literally sacrificing everything, only to find yourself today back on the bottom rung having to start all over again.
Ground zero is where most people stall in life and ask, “Why?” Why was I passed over for this promotion? Why am I the one singled out to do more work while others stand around and get the credit? Why did injustice prevail and ruin my life? People who ask why park in life and become bitter; people who ask while move forward in life and become better.
The better question is to ask, “What do I do while I’m in this position?”
  • If you work for someone who you feel is inferior to your level of expertise and knowledge, your job is to make them look better. You have to understand this one position is not the end game in life unless you allow it to be. Use your vantage point to not only shore up their areas of weaknesses but also to gain a bird’s eye education into the pressures and decisions that they must make on a daily basis. If they’re poor at building relationships, you help build it for them; if they’re unorganized, you keep them on task; if they’re short sighted, you help them set the long-term vision. Stop competing for their title and begin completing their position. Not only will you earn her trust, but also you’ll build the morale of the  entire store. Remember, you’re teaching those who work under you how they should think and act. If you want it done to you, do it to others; if you want it done for you, do it for others.
  • If you keep getting volunteered for more work, shut up and do it. It’s been said that if you want something done, give it to a busy person. Don’t think like those who want to get the most for doing the least. Learning and teaching a new skill keeps you out of your comfort zone, raises your level of expertise, and makes you more valuable. Don’t wait for something catastrophic to occur to decide that you need to raise your game. Stay ready, don’t get ready.
  • If you find yourself back on the bottom rung in life…you’re not alone. We’ve all been there. I worked hard and lived fast until in 2008 I lost it all. I was financially, mentally, and spiritually bankrupt and had to start all over again. With my ego stripped, my position removed, and my hope lost I was scorched earth. But out of the ashes come new growth. It was at that time that I had to take responsibility for my life, put my feet back in the stirrups, and ride life’s horse again. I learned how to appreciate the good times and the bad; I realized that I could never be satisfied with what I already knew, and I had to lean on God to remind me that I still had more to give and much more to do. What you’re reading is my position..it is my testimony to let you know that you are not alone.
When you leave a room or leave this world what will be said about you? Obituaries are for titles-all the awards you amassed, all of the boards you sat on; all of the ribbon cutting ceremonies you attended will be printed on that piece of paper. But eulogies are for position. What will your eulogy be? What impact did you make for those you were around? Use your position to friend the porter who eats alone at lunch; use your position to encourage the accounting clerk who can barely pay rent and day care; use your position to develop the salesperson whose last resort is the car business.
Why’s not the question. While is. Use your position to go make an impact. They’re waiting on you…
Thank you, Mr. Vic.

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At some point we all have a chapter (or chapters) where we find our life mired in a chaotic mess. Maybe you’re facing foreclosure, bankruptcy seems to be the only option, the child you raised is now a wayward teen, your blissful marriage is now painfully blistered, your health seems grave, or your once thriving career is on life support- it seems as though life has dealt a hand where you have no choice except to fold.

In every mess, there is a Message, a meaning to your enduring pain that will only be revealed on the other side.

But most people turn back- and when you turn back you’re only left with ASSUmptions.

You assumed that there was no relief- no light on the other side of your tunnel,so you quit fighting.

Life’s unfair- what is fair is that life’s unfair for everyone. Don’t fight for your mess, fight for your message.

Posted: March 12, 2014 in Uncategorized
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Don’t you feel like this some days? #humor #motivation #salespeople #life