Posts Tagged ‘leadership’

You know, you can measure a man up pretty quickly if you know the point where he’ll quit…

where when it gets hard, he quits & turns back.

But what about the man who just keeps showing back up? Who keeps driving? Who keeps pulling himself back up?

🔥How do you measure the “unmeasurable?”

You know, if you think about it, when someone says, “I didn’t know you had it in you!” That’s because when you walked into the hard…when you walked into the heaviness…

they tried to measure you up…

They pulled out the tape and they thought to themselves, “THIS is the point where he’s going to quit…give up & turn back.”

And when you kept going…

…and made something out of nothing

🔥that’s the point where you became unmeasurable

Be unmeasurable every day…

Where you’re willing to keep coming back,

go another round,

& lay another brick.

Where you’re willing to hang in there another minute, another hour, another damn day.

To push beyond yesterday’s “far.”

To stretch beyond yesterday’s “hard.”

To make yesterday’s “finish line” today’s starting line.

Unbothered of the obstacles…

Unmindful of how close or how far away you are from the goal…

Just unmeasurable…

~Stay in The Sales Life 💪

“I love you…but”

“I want hire you…but”

“I want to buy from you…but”

🔥The buts negate everything.

& you only hear what comes after but.

Your skin color, neighborhood, family, your past, present circumstances, nor the fact that you didn’t graduate high school nor go to college…

They’re not holding you back…

It’s your “buts.”

“I want to lose 20 lbs but I’m a single parent raising 2 kids, working 2 jobs, & have too much to do…”

“I want to sell 30 this month, but I haven’t been here long & am new to the area..”

“I want to make $100k this year, but only make $50k. There’s no way for me to double my income.”

You’re right…because your “buts” affirm your excuses.

🔥Keep your buts…

Buts can negate…but they can also give you permission.

🔥When you use the word “but” today as an excuse of why something can’t be done…

Use “but” to give you permission instead.

Use whatever time & resources you have RIGHT NOW to move forward.

🔥I want to lose 20LBS, but I have 10 minutes, & a floor where I can do pushups, planks, & burpees.

🔥I want to sell 30 this month, but I’ve got to get in front of 65-70 people.

🔥I want to earn $100k this year, but I’ve got to strengthen my knowledge, techniques, & give all my creatives away for now.

Don’t give me that but…give me that but.

Stay in The Sales Life 💪

___________

Subscribe to 400+ episodes of The Sales Life w/ Marsh Buice podcast on iTunes https://tinyurl.com/y35ln2fk or Spotify https://tinyurl.com/y2qvdsd8

There’s a Latin proverb that says,If the wind will not serve, take the oars.”

It’s crazy how we just let the wind do whatever-I mean we see the direction we’re heading & we don’t like it, yet …

(Whoosh)….

We just allow the winds of Life to push us towards doom while we just sit & watch.

We shrug and say, “I can’t help it…the wind is blowing me there!”

Your credit card debt is piling up- all you make is minimum payments & when you do chunk it down in months, you max it back out in minutes for that outfit you had to have…

Your clothes are fitting tighter as your weight creeps back up. You worked so hard last summer to get that weight off before going on that cruise…

You say you need to get back to the gym, but it never becomes a must.

Every day seems to get a little worse for you at work. As a matter of fact, you saw them conducting interviews the other day, yet you didn’t know there was a position even open.

“I wonder if they’re about to run me off,” you whisper to yourself.

Your sales numbers aren’t just down this month…

You’ve gone from a slump, to a rut, to a damn grave. Everyone around you is smashing their objectives, yet you couldn’t make a deal with your customer if you agreed to buy it for them.

(Whoosh)…

The winds are always blowing in our lives…

Some days the winds feel like hurricanes and catastrophe looks eminent.

If the wind will not serve, take the oars.”

An oar is a pole with a flat blade on the end that you use to move & steer your boat in a certain direction.

So here you are sitting in your boat, The SS Life, drifting along waiting for the next gust of wind to push you even further in the direction that you don’t want to go.

More debt…

You’re getting fatter by the second…

No sales…

and you just sit there waiting for the wind to blow favorably…

Hell if the wind did blow in the right direction, you’ve waited so long & have been pushed so far off course that you’d need 4 years of continuous wind to get you back on track.

If you don’t like the direction you’re blowing, get to rowing.

Grab your oars and start rowing.

Damn right you’re gonna face headwinds.

Keep rowing…

Does it look like you’re about to go over the waterfall of bs?

Pivot your blade as you row to adjust your course. You didn’t get here overnight so you damn sure won’t get elsewhere with one row of your oar.

Keep rowing…

Are you getting your ass kicked in sales? Are you about to go up in size in pants? Do you have more month than money?

Row…row…row…

You’re not getting the bad customers, you’re working less & the ones you do work with, you selectively chose because you thought they were the buyers & not the liars.

Joke’s on you.

I get that you’re sore and seeing no results. You’re so tired you couldn’t even lift a pen much less do another squat.

Keep rowing…you got more in you.

When you think you can do no more, you’ve only reached less than half of your capability.

“I can’t go any further,” only means that you’ve reached rock bottom of your comfort zone.

Keep rowing….

Welcome to the grit factory…

Row…

This is where warriors are forged…

Row…

This is your gladiator moment…

Row…

Anyone can paddle in calm waters.

Paddling is satisfying…

Rowing is exhausting…

When the shit gets tough…

Row…

I’ve got to…

because the wind isn’t serving me.

It’s go time…

It’s row time…

Get your row on.

Stay in The Sales 💪ife

-Marsh

Million dollar real estate broker Ryan Serhant observed that one reason why you may not be finding success is because you are replying and not responding. In this automated, ever-growing commoditized world, your greatest asset as a sales person is differentiating yourself by responding instead of replying.

In this automated, ever-growing commoditized world, your greatest asset as a sales person is differentiating yourself by responding instead of replying.

We salespeople often reply when the customer we’re currently working with is the cherry to our crap-filled month. Nothing’s been going right & no one is buying, so it’s no surprise this one isn’t either. While everyone around you seems to be swimming in deals, you just so happened to have caught the one picky customer who has NO CLUE what they want; or the customer who seems to be 11 yrs out from buying; or the customer who you just don’t seem to jive with… In defense, we shut down mentally and lay up lame ass replies to their questions & concerns. Replies are words placed in the right order, said at the right time, yet void of any emotion.

We had a customer come in recently who was all busted up. Her life was turned upside down. She left her abusive husband while he left her with bad credit and a repo’d car. Obviously she was an emotional soup-crying, confused, & no idea what to do from here. A tuned out salesperson would’ve pulled her credit & replied with, “Sorry, your credit is too bad I can’t help you,” but a tuned-in salesperson would respond by saying, “Look, your credit has taken some hits, so which family member can we get on the phone right now, to get you back on track? Today is going to be your new birthday!” The responding salesperson aligned with her emotional state & offered a specific course of action.

Think about it…they’re not called First Repliers, they’re called First Responders because they come onto the scene, asses the situation, & work to get you to safety. Customers need that from you. They come in with a range of emotions & need you to asses and respond in a way that aligns with their emotions & the results they need to see. The one they do business with is the one who responds best.

That might as well be you. 😉

I’ll see you in the Sales Life.

⭐️ Catch The Sales Life with Marsh Buice podcast. You can find it on iTunes, Spotify, or Google Play

I hate to tell you this, but chances are real good that you’ll never play for an NBA, NFL, nor any other professional team. Chances are even better that you’ll never sign a multi-year mega-million dollar contract either. When we hear the news, we day dream & talk at length about the massive contracts athletes sign in the off-season. In an effort to win a championship, teams lock up key players by inking them to multi-year, mega- million dollar contracts. Some of those deals you think are no-brainers…others you say, “What in the hell?,” to, but in either case, I guess hard work really does pay off, huh?

Or does it?

Because the following season after the player signed for instant wealth, they just don’t seem to run as hard, play through the pain as much, nor magically pull out a win the same way they did before they got caked up- which makes you ask the question, “What happened?” The response is always the same, “Oh, he got paid,” but that’s supposed to happen right? Aren’t you supposed to be paid for all of the hard work and sweat equity that you put in? Why doesn’t the athlete play like he used to? Why, if he’s making the most money he’s ever made-more then most of us could ever dream of, why is he so disruptive in the locker room & headlines?

What happened?

And there’s your answer…and your advantage. It happened for them & I hope it never “happened” for you. They realized their full potential and you have not. See, once these guys reach that max contract deal, it signifies that they’ve reached the top- all of it and then some- the problem is, when you think that you’ve reached the end, you cease working for new beginnings. Playing now switches from proving to protecting. Instead of playing & proving they’re worth the investment, they instead play not to get hurt & lose what they’ve contractually won.

So while yes, they should benefit from all of their hard, work, max deals should never equal max potential. See, if there’s no longer a bar to look up to, what would you reach for? Think about this, if I sat and wrote you a check for $1 million saying, “I think this is your full potential,” what would you do next? Would you look at it as a start or finish? Would you lay up & buy a bunch of shit or would you look at it instead as a down payment & parlay that monetary gain to make it work for you. Would you move the bar of potential up or would the bar just go away because now you’ve reached a certain status?

Contrary to athletes, no one is going to pay you in advance for what they think that you’re worth, you have to push the barriers of your potential every day, and as you do, you’ll earn not only monetarily, but also you’ll amass experience, wisdom, grit, & resilience along the way. And when you reach or even exceed your wildest expectations, because you’ve put in the sweat equity and kept moving the bar up, you’ll realize that you may have exceeded your expectations, but you have not exceeded your potential.

With each notch up, you get a newer, broader perspective. Your eyes are opened wider & what seems impossible to others, is i’mpossible to you. So you push even harder, higher, & broader in all directions- some days you don’t know if what you’re doing even matters…only to discover years later, it mattered and now here’s the meaning.

What was once the finish line now becomes the new starting line of so much more. Yes, have a destination, but I hope you never “arrive.” Play to your full potential today, but I hope you never reach it so that when you fight your ass off to reach your summit, you discover that you may have reached a summit, but not the summit because when you get to what you thought was the highest peak you could possibly climb, you look around & realize there are millions more higher mountains waiting to be climbed….by you.

Never stop climbing.

I’ll see you in the Sales Life!

⭐️⭐️Subscribe to my weekly podcast The Sales Life w/ Marsh Buice. You can find it on iTunes, Spotify, or Google Play

One of my salespeople wants to double his income this year. “If you want to double your income then you’re gonna have to at least double the amount of customers you work with too,” I told him. We calculated specifically how many customers he would have to work with each month to realize his goal. When I wrote the number down, I saw his eyes widen & the wheels of doubt began to churn.

51…

Calling out his fears I asked, “I bet you’re asking yourself how in the hell am I going to do that, aren’t you?” But when we broke the seemingly big, overall number down to a per day digit, it worked out to a manageable 2 customers per day. That’s it! To move his goal from a wish to a reality, he only needed to work with a little over two customers each day. Then I talked a little shit to him, “Are you telling me in at nine or 10 hour workday you can’t find two customers to physically work with every single day?!”

Of course he nodded emphatically in agreement- it seemed easy, but it’s not. The math is the easy part; doing it consistently for 23 straight days…well that’s the hard part. Sales by design is simple, but when it comes to putting that simplicity into action, it ain’t easy because as the rejections mount up, the effort wains. One way your brain works to protect your fragile ego is to disguise itself is being a “timesaver;” instead of taking a risk and working with the wrong customer, your mind whispers to you to selectively pick & only work with the perfect customer-the ones who look like they can & will buy today. What we really want to know is, “Is this customer even worth my time?”

Funny isn’t it when you were new in sales you didn’t even know to ask that question. Each day you spent more time working with customers and less time hanging out with salespeople and today it’s opposite; you spend more time with salespeople and less time with customers because you’re always trying to figure out, “Who’s worth my time?”

Maybe instead of self-sabotaging your success, when you’re mind flares up and asks, “Is it worth my time,” you should shut your mind down and push on by saying, “I don’t know, but they’re worth my two.” Two is all you need today! Just 2 everyday to put in your bucketful of 51 customers for the month. So the next opportunity is just a part of your bucket list this month. Regardless of the outcome- can’t buy, not ready to buy, or did buy, make it a part of your 2 (or whatever # yours calcs out to be).

Maximize the opportunity and whatever the end result throw it in the bucket and move on to the next customer. Selling is a little bit of a Jedi mind trick. To shortcut & conserve energy, your mind works in patterns. It compares your current pattern to past patterns (& outcomes) and if it doesn’t like the pattern, it tells you to bail out by asking limited, “Sorry I can’t help you,” questions. Take control of your mind & your success; when it asks, “Is it worth my time?” You respond with, “I don’t know, but it’s worth my 2!”

Put your 2 in the bucket every day & at the end of the month, you’ll pour out a pipeline of working customers, more sales, & a strong ass work ethic.

I’ll see you in the Sales Life.

⭐️⭐️Subscribe to my weekly podcast The Sales Life w/ Marsh Buice. You can find it on iTunes, Spotify, or Google Play

weeds Subscribe and listen to this episode of  The Sales Life w/ Marsh Buice right here.

I ran into my old college football coach the other day and we reminisced like all old, has-been’s do about yesteryear…we scoff about how good the players today have it versus the little we had to work with back in the days. Teams today have the luxury of shoe and apparel contracts that we didn’t. We practiced with threadbare shirts-so thin that you could see right through the shirt when you held it up to the light; we taped up our cleats not because it was the fashionable thing to do, but because they would fall apart during a game if you didn’t; every Sunday the game jerseys were sewn back up-by the end of the season,  you had so much patchwork that it looked more like grandma’s quilt than a jersey. Our dorms had asbestos ceiling tiles and nutria rats as roommates-at night you could hear them scratching around and you’d lay in bed hoping they wouldn’t fall through the missing ceiling tiles.

Twenty-three years removed from playing, Coach opened up and told me that he would be on his hands and knees pulling weeds out of the flower bed in front to the field house so that it wouldn’t be an eyesore to visitors. There was no money in the budget for anything-literally. Coach had to dig into his own wallet and give the grounds crew gas money so that they could mow the knee-high grass; some days Coach would have to mow the fields himself before practice. Just before we were to report for the upcoming season, Coach ran around town scrapping up enough money to paint over the rust in the weight room & lay down some cheap outdoor carpet because he wanted it to look a little more aesthetically pleasing to us.

Seeing the disbelief on my face, Coach said,Sometimes, you just make it work, Marsh.” I had no idea the struggles he and his staff were facing. We had no clue what lack we were dealing with- and he kept us out of it because Coach knew we had a job to do and our only job was to make the grades and play ball…and that we did. I have 3 rings to show for it.

The people you lead don’t need to know all of your struggles. They don’t need to know what you don’t have, can’t do, and have no support of. They don’t need to know all of your struggles because they have struggles of their own and standing around  bitching about it won’t accomplish anything anyway.

Sometimes, you just make it work and collectively, as a team, you draw on whatever resources you have and fight to win. 

As weak as your struggles make you feel, there’s actually strength within them-not only for you, but for others as well. Struggling develops your sense of competence and confidence. When you’re pushed to the brink-where your only option is to figure it out…you do things that you had no clue you were capable of accomplishing. Every setback increases your resilience…every win forges your confidence and you become an example not only to others, but a higher-level example to yourself.

And when you scrape, stretch, and scrimp to just make it work, you and your team find a way to succeed…because all of you do what it takes to W.I.N. 

To do What Is Necessary.

Listen to this episode of  The Sales Life w/ Marsh Buice right here.