Posts Tagged ‘car sales’

When Dr. Howard Thurman- philosopher, educator, minister, & mentor to Martin Luther King & Mahatma Gandhi, took his young children back to his hometown of Daytona Beach, his girls saw a nearby playground and asked to go swing. “You can’t swing on those swings,” said Thurman.

He promised them that he would explain more once they got home…Dr. Thurman had to buy some time because he was at a crossroads- a moment that I’m sure every black parent faced during those times (& still in some respects today)…

….how do you tell your children they can’t play on a “White’s only” playground.

Later he sat his girls down and told them that they were important…so important in fact that they couldn’t swing on those “public swings,” because the “public”only consisted of white children. He said, “You’re so important that it takes the state legislature, courts, sheriffs, white churches, bankers, & businesses-it takes the majority of the white people in Florida to keep 2 little black girls from swinging on those swings.”

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Dr. Thurman reframed the racial inequality he and his family were facing. He reframed the hatred and racism and made it a bridge instead of a barrier. He calibrated his daughters to-yes, see the injustice for what it is, but encouraged them to keep on going- to not let someone else’s opinions, narrow-mindedness, and blatant ignorance be the force of limitation for their lives.

Yes… there will be opposition, but maybe you’re facing opposition because what you are doing is of such magnitude- of such great importance, that those who oppose you are so fearful of you reaching your pinnacle, that they’ll stop at almost nothing to see you not succeed.

Importance is not some, Life’s good…I have no problems…kind of seance- no, Importance is recognizing the significance & impact that you are making and not letting up, giving in, throwing the towel, nor raising the flag.

It’s passages like this that remind me that I need to tell my children how important they are- not just to me, but to the whole world. My son is going through his first love breakup and while it’s incredibly painful to watch, I have to sit on the foot of his bed, rub his back, and remind him that maybe his boo can’t handle all of his awesomeness. His importance is irrelevant to the opinions of others.

We’ve got to remind salespeople, coworkers, & family members that some wrinkles in time are due to the fact that Life chose you…not because you’re weak, but because you are strong… Life deemed you worthy to enough-competent enough to fight this war you’re in. Not everyone can handle it…. but you can.

Whatever you face today, never underestimate your importance. The greater the opposition the greater your importance.

….Keep going.

I’ll see you on the Blacktop.

This weekend is absolutely gorgeous- cool temperatures & blue skies…days like this call for a good chicken & sausage gumbo. As I was leaving to run some errands, I saw a guy wiping down his car. Two hours later, he was still out there wiping down his car. He was meticulous about everything- he even wiped the wheel wells, & the trunk and engine compartment- he spent hours to make sure his car was on point.

What I found interesting is he was such a perfectionist on his car, but when it came to his well being, he was not. With chammy in hand, he had a cigarette dangling out of his mouth, 22 oz. Bud off to the side, & his pot belly was an indication he hadn’t worked out in years- if ever at all.

My question is this…what if he was just as concerned-hell, what if he treated himself half as good as his sports car? If he did, I’d venture to say he’d probably be around longer to enjoy it.

To show the world we’ve made it- that we’re “successful,” we’ll give our health up in the process. Marketers know this…they’re constantly hurling messages at us to wear this, drink that, & drive this one, and we fall right into their bait. We’ll sleep and work out less, work longer hours, extra shifts, swipe a few extra times to impress people we don’t even like.

Treat yourself better than the things you want to buy. Don’t treat your well being like a clearance item- foregoing tomorrow’s security for today’s insatiability.

There’s nothing wrong with having nice things, but at the risk of losing yourself emotionally, physically, and financially, ain’t worth it. Just go to a garage sale- look in your attic, closet, garage, and storage units at all the crap you “had to have.” When dissolving my marriage, I had to do a detailed descriptive list of all of the valuables in my home…by the time it was all said and done, thousands of dollars and years of finance charges, those “valuables” wouldn’t even equal a full month’s paycheck.

You’re already a millionaire. Scientists have noted that if they put a price tag on all of your key body parts it would be valued at over $10 million. Sports franchises know this- why do you think they have the best equipment and dietitians? You damn right they’re going to protect and nurture their multi-million dollar investments.

There are some areas of your health, once taken too far, no amount of money will buy it back. Taking care of yourself is cheap- compared to stints, surgeries, rehab, and big and tall sizes. I know a portly guy who spends $300 for each dress shirt- his flesh only touches the fine labels…me? Man I’ll rock a $30 dress shirt with a $10 bow tie and swag it out. I can pull it off because I work my ass off to look & feel better- and because of the investment in myself, I carry myself with more confidence on the cheap cheap.

Your greatest expense should be on the greatest brand ever created…

Brand You.

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I remember defensively saying on the playground, “Stick and stones may break my bones but words will never hurt me!”

Well…that’s a lie!

We can recover from the accidental sprains, tears, and breaks, but someone’s negative words toward you seem unrecoverable. Ill spoken words stain the soul- they kill your hopes, dreams, and lofty ambitions.

I’ve had loved ones, family members, and so-called “friends,” say things to me that recounting even decades later, my body’s physiology changes-altering to a perceived reality, my heart pounds, blood pressure rises, and cold sweats break out.

Whether un or intentional, we’ve all had someone mentally tear us down. They told you that you can’t make it, that you won’t achieve it, that it’s impossible, that you’re too short, too fat, too dumb, too black- that you’re from the wrong side of town and you’re just like your daddy – someone, somewhere, sometime along the way spoke those ill fated words and tried to limit you…

…one day you began to believe those words. You got tired- you grew weary and those words delivered a blow that knocked you down to life’s canvas.

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It’s hard to get up – Adversity hits you six times to your one flailing punch. It takes six positive statements to counter that one negative comment and that’s just 1…God knows I’ve had more than one negative Molotov cocktail hurled at me. And words are sneaky, one minute you’re slapping the ignorance aside and the next minute those words take its toll- like dryer sheets, those hurtful words begin to cling to your psyche and weigh you down. Battered and weary, you fall in line retorting to others when asked, Oh, I’m just hangin’ in there!

Here’s what is the truth…I believe in you….you’re a work in progress, not regress…you’re a priceless original…you’re equipped with everything you need to be successful…you can-you must…you didn’t come this far just to come this far….

There’s your 6…your six positive comments to start your day. Now while you’re dropping a load of negativity, drop the guilt, shame, & regret too. There are things I wish I would’ve done differently as a man, father, & husband- things I’m ashamed and embarrassed of but I can’t…I can’t go back and change those days, but I can change my approach to the days to come. The only thing useful about the past are the lessons I’ve learned.

There are words people spoke into your life that you can’t seem to shake….letting go is a process…it’s released through action not hollowed words. Whatever’s holding you back, chances are it’s built by others and enforced by you.You are the one holding you back, not others. Others may have said it, but it’s up to you if you choose to believe it.  Their belief doesn’t have to be your truth. Surround yourself with the right people pulling in the same direction as you…educate and empower new beliefs by immersing yourself in tons of free blogs, books, videos, & podcasts out there. Don’t waste your currency of time buying off on other’s bullshit beliefs.

You can’t take back words nor time…but you can choose what you receive and how you invest it.

I’ll see you on the Blacktop!

doubledip

As retold in Max Lucado’s book Fearless, reporter Bob Garfield tracked health articles in major publications and discovered that among other health issues, 59 million American have heart disease; 53 million have migraines; 25 million Americans have osteoporosis; 16 million struggle with obesity; 3 million have cancer; and 2 million Americans have severe brain disorders. Reportedly 543 million Americans consider themselves seriously sick…that’s a troubling statistic since there are only 323 million people living in the U.S. Garfield went on to say that either society is either doomed or someone is seriously double dipping.

We’re in an epidemic of fear …and while I’m not discounting the fact that there are some people who are obviously sick, I am highlighting the notion that many are living in a state of fear.

Fear sells. Networks, newspapers, the Internet -hell even your neighbor loves to serve up a good ole’ juicy slab of fear. Log onto Web MD and you’ll quickly be scratching your head wondering how in the hell you’re still living?

Fear is all around us….seriously.

What’s going to happen with Russia…what country is facing sanctions…who’s going to be called to face a Congressional hearing…what are the interest rates going to be…will the NFL commissioner get a contract extension…or who’s going to be the next President….man I have no idea. I don’t know, but I do know that I don’t have any control over any of that…so why should I be fearful over the things that are out of my control or likely won’t even happen?

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In sales, we tend to worry about what everyone else is doing.We worry about what the other dealer is doing down the road; we worry about why the top salesperson gets all of the “house cheese-” you know the one who gets all of the manager’s loyal customers and friends. We waste all kinds of time conspiring how one cat is succeeding when we should be knuckled up in learning how to be more consistent. And when something isn’t swinging our way-when Life kicks us dead in the center of our being, we freak out and double dip-pouring more problems onto ourselves…choosing to sit in fear instead of working by faith. 

Control the controllables..you can’t control the total number of customers that come through your dealership today, but you can control the fact that you grab your 2 or 3 opportunities. You can’t control how many salespeople the dealership decides to hire, but you can control what you do when you show up every day. You can’t control the fact that they passed you up for management, but you can control the process of starting to act like one-developing yourself as a manger so when the opportunity comes-whether there are somewhere else, you’re ready for it. You can’t control the weather, but when adversity strikes, you can control whether you’ll use it as fuel to step up or fuel to flame out. 

Control the controllables…play your game today. Stop double dipping in fear and start doubling up your efforts. That’s what you can control..and when you do..when you play your game, we’ll all benefit because you gave us the only thing you have control over….

….YOU…

I’ll see you on the Blacktop.

multiplechoice

My daughter Mackenzie had a test coming up so we talked about her upcoming multiple choice test, then I had her go in the other room to study for it. In no time, she brought her worksheet back-all smiles, saying that she was ready for me to quiz her-only when I asked her the questions, I mixed up the her choices of answers. In other words, if the answer to #1 was “A,” I instead made “B” her first choice, “C” her second and so on. My intuition was right; Mack didn’t even wait for me to finish asking the question before she blurted out the letter as her answer-she got them all wrong because she had memorized the letter-she never learned the answers.

So much of what you and I do every day is through memorization-not learning. Many things have been downloaded into our internal hard drives from a very young age.  You’ve memorized the actions of others and today, you do many of the things your parents and family members did without even thinking about it. Every day you brush your teeth, bathe (hopefully), put your pants and socks on, drive to work, cook, and a thousand of other things without even thinking.

Every day, we’re picking the letter “D,” all of the above-we make decisions without challenging why we are making them.

If you find your career has plateaued; your weight is heading north; or your relationship has grown stagnant, chances are you’ve chosen “D.” You’ve stopped learning and now you’re just sleepwalking through life.

Life doesn’t have to be all multiple choice…as if there are only 4 possible options to choose from-no, from this moment on, start filling in the blank__________-a blank that YOU fill in…but don’t just fill it in with muscle memory or a I got if from my mama kind of legacy answer…

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Damn, go find your answer today…go find something today to put in your blank. There’s no right or wrong answer necessarily-sure you’re going to f’ up-you’re going to wish you would’ve done it a different way, but hell at least you filled in your blank instead of turning in your Life’s test with nothing put in those blanks….

This is YOUR Life…your blank…and it’s on you to fill in the blanks. 

I remember when I moved to F&I a little over a year ago. I hadn’t spun paper in nearly 2 decades so obviously things had changed. I’d gotten pretty good working at persuading and negotiating with a customer to buy a vehicle, but had lost the skill set and verbiage of how to handle all of the financing options for them. Life moved and I was forced to learn these skill sets again. I either had to adapt, gain my competence and confidence back or my career was dead.

Ask yourself this question today. “When was the last time it was the first time?” Think about that…when was the last time it was your first time attempting something new, different, or forgotten? That’s a question that stumps us all.

Toss the letters…

Fill in your blank today…

I’ll see you on the Blacktop.

 

comma

Whatever you title is at work, chances are it goes after your name. For instance, I am Marsh Buice, Business Manager-there’s a pause after your name, then your title. There was a time when I said my name..(pause).. followed by General Sales Manager and when I lost that distinction-when I lost my spot, I took it really hard. I took it hard because the title that followed my name didn’t carry the same weight-it didn’t carry the same clout that it once did. It was hard for me to shake-I mean I’d always prided myself that I didn’t care about a title, but it was only once I was stripped of my title that I realized how much of my ego was wrapped up in that title. 

I had to go through a process-a reset, a remolding of sorts, to realize that there’s a comma after my name not a period. Where I found myself one day didn’t mean I had to stay there; instead, I had to think of the moment, as a pause-a pivot for me to re-prioritize things-to accept responsibility, learn from my mistakes, and to forever remain humble. When people that I’d known for years would come in and ask me why I wasn’t sitting in my old spot, without trying to tiptoe or spin a story, I told them I’d gotten demoted. Painfully embarrassing, but necessary. Quick, easy, and no story-line (i.e. lie) to keep up with.

When Oprah sat down with Joe Biden, he said as a Senator and occasionally as Vice President, he rode the subway home every night to be with his sons. He said the ride kept him grounded-in touch with those he represented. He was so common in fact that those who rode the subway with him or lived in the surrounding areas didn’t address him as Senator or Mr. Vice President, they simply called him, “Joe.” Often as VP, his Secret Service Agents would be caught off-guard because people would yell out to him, “Hey Joe, come here!”

Joe stayed with his comma…

Everything is in transition; we all have a comma after our name. You may be on top of the world and everything is falling right in place for you….or maybe you find that you’ve slipped-that you’ve slid to the base of the mountain you once climbed. No matter where you find yourself, realize it’s a comma. You can start to climb again-this time you’ll be better, stronger, more learned that once before.  And if you’re at your Summit of Greatness, remember too that there’s a comma after your name, because you can move in any direction…left, right, up…but also down.

A comma…

…..a pause…a pivot-a press of a worthy pursuit.

It’s important to be thankful…because wherever you are isn’t permanent…it’s grace known as a comma.

I’ll see you on the Blacktop!

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CHARLIEPLUMB

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As told in the Team Never Quit Podcast, Capt. Charlie Plumb- a Vietnam POW for over 2100 days, spent many days hung on a meat hook and in total darkness-no radio, no TV, and no newspapers to stay in touch with what was happening in the outside world. It was so dark in fact that he couldn’t even distinguish colors. He goes on to describe that he and the other prisoners had nothing to do-all they could do was sit in solitary…but even in the horrible conditions he found himself in, he found that the solitary moments were some of his best moments because it spawned his creativity. It was in the solitary confinements that caused him to have to feed off of all of the life he’d lived thus far. And he wasn’t the only one…many of the POW’s did the same thing-one POW checked over his sailboat before mentally sailing the oceans while others played rounds of golf or recited long verses of poetry.

The solitude made them more creative…

Shrouded in darkness, cutoff from the outside world and likely assumed dead, his captors repeatedly beat him within inches of his life, but they didn’t want to kill him, they wanted to break him-they wanted to crush his spirit so that he’d kill himself. Plumb would bend often but he refused to break. His spirit never broke because instead of looking at everything that was happening to him- the thoughts of Why Me, the pricks of unfairness, the gouges of not knowing how much more he could take, he creatively turned into the deep recesses of his mind and brought into focus a life he’d lived thus far. With vivid creativity, his cell became mentally colored with cherished laughs, loves, and learned moments.

Plumb chose creativity over criticism…

Sales is art….

Life too is art…

Musicians and painters know this…every experience is a lyric; every moment is a canvas…

I’m learning not to be afraid-not to run from the solitude. We’re so busy running from here to there-so porous to the thousands of messages being hurled at us everyday…we’re so overwhelmed with agendas and obligations, that we’ve forgotten how to creatively make good art. We’ve put down our brush and instead picked up a gavel-we’re stuck-critically reminiscing the past and worried about a future that hasn’t yet arrived.

Recently, a salesperson shared with me that he’d started reading; the more he shared with me, the more excited he became. Today, as he stands in solitary waiting for the next customer, instead of listening to the negative chatter banging around in his head,  he’s now creatively folding his new knowledge into previous experiences that will in turn make him better, more confident and capable with future customers.

Today, don’t run from the solitary moments, instead embrace them. Find the creativity in the life you’ve lived so that you can better enjoy your life that is yet to come.

I’ll see you on the Blacktop.