You’re w-w-welcome

 Like 230 million other parents who didn’t feel like cooking tonight, I decided to grab my kids something to eat from McDonald’s. When I drove around to the speaker, I noticed the guy taking my order stuttered and immediately my heart bled for him because I used to stutter too. I stuttered so bad that my sister used to have to interpret what I’d just said, so hearing the guy brought me back to the anxiety I used to feel when having to speak…and here was a guy with the same issue I had, working the most treacherous ground one with his condition could work. The drive thru. Initially I was annoyed, “Out of alll the people who work there, why would the manager put that guy in that kind of position?” When I got around to the window to pay, the young man had to partially read my order back to me; obviously it took more of an effort on his part to focus on getting the words out. As I handed him my credit card, I admitted to him that I used to stutter and understood the challenge of having to speak-especially under pressure. When I asked him why the manager had him work the drive thru he said,

“He didn’t put me in the drive thru, I asked to be put here because I figured the only way I was ever going to get better is to force myself to do the very thing that I feared most so why not have to do if for 8 hours a day.”

Can you imagine having to work 8 hours not only dealing with the timed pressure of getting a customer through the line, but also having to try to speak quickly, change an order, deal with rude customers who ridicule you, and slide on to the next order while trying not to let the previous jerk get to you? If you’ve never stuttered before, you have no idea how hard it is to deliver on something that comes easy for so many others. 

“He didn’t put me in the drive thru, I asked to be put here…” That’s a true G in my book.

How many times every single day do you pick the path of least resistance-to take the easy road instead of the long, arduous one? That young man didn’t have to work the drive thru…he chose to. He clocks in and says put me in the toughest possible position for 8 hours because the only way out….is through! 

Hard is a choice…and that’s on you. Do you have to work with customers today? Do you have to call them back? Do you have to offer one more angle..one more thought…try one more approach when they’ve told you no, no, no, a dozen times…yet you persistently try again?

Do you have to…nope…you choose to. 

What do you choose today? What’s your Achilles heal? What do you suck at today…and what do you choose to do about it?

It’s on you….

You don’t strike oil in 3 feet of ground…you gotta dig deep…hit the bedrock of resistance, yet keep on pushing. When your mind tells you, “Wait!” When your experience tells you, “I’ve tried that before and it didn’t work!” When your ego tries preserve what little self confidence you have left by pulling you back so as to not get stung with another No….

Before you have a chance to even think about it….do it. Do the hard thing. Put yourself in the hard position..stutter…stammer…turn red…break out in a cold sweat & hives…feel like you’re about to pass out…do whatever, but know this..

You won’t die…and on the other side, you’ll find out that your career will continue to live long and strong because you chose hard over easy.

Thank you…

 You’re w-w-welcome.

Subscribe to The Sales Life w/ Marsh Buice podcast where we make a point in minutes not hours. Check it out on iTunes, Spotify, or your favorite podcast platform.

“After” you’re exhausted

Here the 6 min Episode #288 “After you’re exhausted” right here.

• From the book Higher is Waiting by Tyler Perry.
• For 5 years Tyler Perry spent every emotional and physical dime he had to put on his production for I Know I’ve Been Changed, but no matter the date or city, every single one of them flopped.
• Exhausted and out of options, “Maybe mama was right,” Perry thought Perry as he left his tiny apartment to go get a “real job.”
• On the way to fill out the application, Perry ran into some friends who convinced him to let them promote the show…but as luck would have it, the night of the production the heater broke so there was no heat inside of the theater on a cold, winter night.

“You always bring me to this moment and you NEVER see me through!”.

• That’s when his life changed forever…
• Sometimes your break-though will not come until after you’re exhausted.

Share your thoughts with me from the podcast.

Subscribe to The Sales Life w/ Marsh Buice podcast where we make a point in minutes not hours. Check it out on iTunes, Spotify, or your favorite podcast platform.

 

The University of Adversity

Episode #287: “The University Of Adversity”

Listen to the 7 min episode right here

• How did a guy named Augustine go from a drunk, contemplating suicide to selling over 50 million books in over 25 languages?
• How do you deal with Adversity?
• • Adversity doesn’t care how good you’ve been; how loyal you are; nor how low you already are.
• There’s no better school than Adversity
• • All of us enroll, but none of us graduate.
• • You can’t delegate adversity , you have to attend your own school of adversity.

• “All of us are tested in the furnace of disaster, but not all of us will emerge, but I will emerge. Gold can remain in the fiery furnace for months and not lose a grain and I am more precious than gold.” 

• You can’t hide nor outrun adversity, she’ll catch you eventually.
• “The gem cannot be polished without friction and I cannot be polished without trials.”

What did this episode mean to you? Share your thoughts.

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& Then there were 3…

Why are there 26 selling days in a month? In sales it seems we only need 3; the month’s success always seems to boil down to the final [3] days. Last night, as you locked up the dealership, tie at half-mast, sleeves cuffed, top button undone, you sullenly walk to your car wondering what you could’ve done different. Just because you have the title Manager under your name doesn’t make you any less susceptible to the feelings of doubt and what-if’s that try to creep into your thoughts and cripple your efforts.  Yea, you had 24 chances at a sale today and only delivered 1-now what? The odds you are facing are what separate the sayers from the doers; many talk a good game, but you can do what you say.  You are the Macgyver of the black top; you have matchless mental strength to take a mustard seed of faith in your ability and create a mountain of opportunity. You have the skills of will; you literally will a deal into existence-you want it worse than the next man. If this job were easy, you would’ve never been hired. You have the unique ability to stare unflinchingly into the face of adversity. It’s as if you and adversity are two boxers having a stare down in the center of a boxing ring, each fighter trying to mentally back down the other with their steely glares. You’ve learned to become an adversary to adversity; manipulating what is overwhelming to many as just another day at the office for you. You know what it feels like to hit the game winning shot-you also know what it feels like to miss it-never succumbing to the flames of defeat licking at your heals. Today is the 1rst of 3 days to show what you are made of.  The economy, the dealership, your employees, their families and yours need you to hit the game winning shot. You have too much riding on the line; 3 D. A. Y. S. (Don’t Accept Your Situation), make each second count.