Your Golden Rule Is Bass Ackwards

Posted: September 15, 2014 in Uncategorized
Tags: , , , , , ,

The Golden Rule says that you should “treat others the way that you would want to be treated.”

If that’s the “rule” to ultimate success, why are you treating others the way that they treat you?

When a customer acts rude, is being blunt, or is inconsiderate in allowing you the time to do your job properly, do you mirror their bad behavior? Customers act out because they are sick of being lied to, tired of the empty promises, & terrified of making yet another mistake of buying a vehicle that they will hate 6 months later. 

They’re not resentful of you- they don’t know you, they’re resentful of the past and how you act will either confirm their negative feelings or cancel those perceptions with renewed hope and trust. 

So it says, “Treat others the way that you would want to be treated.”

Would you treat yourself the same way you just did with that customer?

If your effort is backwards, so too will be your results.

I’ll see you on the blacktop!

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